Fairfield VW Ford of Montoursville

Great Customer Service and Excellent work Hello, The best customer service from the sales department to service to answering the phones to managers,my family had a great experience at this Fa Hello, The best customer service from the sales department to service to answering the phones to managers,my family had a great experience at this Fairfield in Montoursville. We are definitely recommend this dealership. More

Great deal! We’ve been looking for a couple months. Saw the vehicle online and we stopped to check it out. Tyler Kling was very helpful getting us into a new truc We’ve been looking for a couple months. Saw the vehicle online and we stopped to check it out. Tyler Kling was very helpful getting us into a new truck. Everything was smooth and very quick. More

Jason, my sales representative was very personable and answered all my questions. The finance team went out of their way to make sure I had a warranty and it was within my budget. answered all my questions. The finance team went out of their way to make sure I had a warranty and it was within my budget. More

Fast and Friendly Service Had my Mustang in for service and inspection 3-16-2020. My appointment was for 1300hrs and I got a call around 1410 saying it was finished, they were Had my Mustang in for service and inspection 3-16-2020. My appointment was for 1300hrs and I got a call around 1410 saying it was finished, they were just going to wash it. Easy pick up and payment. I also had a question about the passenger seat belt. Techs came out and looked at it along with service manager and said it was just for easy entry for back seat. Could replace it but wasn't a safety issue. I am very happy with the dealership since my daughter and I started coming here a couple of years ago. More

Good deals, friendly personnel,quick service. We saw the deal online and it spiked our interest. Tyler Kling was friendly and helpful. The sale was quick and we were happy overall with the experie We saw the deal online and it spiked our interest. Tyler Kling was friendly and helpful. The sale was quick and we were happy overall with the experience. More

Non-Responsive Disappointed! My concern for a discolored headlight was disregarded. Since purchasing, I have noticed that within the driver's headlight it always a Disappointed! My concern for a discolored headlight was disregarded. Since purchasing, I have noticed that within the driver's headlight it always appears dirty, as if there was moisture within. I was told the assembly is vented and at times moisture within could be normal. It is not normal for a brand new car's headlight to appear cloudy or hazy within the light. It's as if there was moisture within the light that dried and streaked. I asked for this to be addressed twice. I was told because there was moisture in the air they could not determine if there is a problem, but yet acknowledging the cloudiness / haze within the headlight assembly. I do not see any other VW with this appearance, as I check about every VW I see. I told them this appearance never goes away. My car sits in a heated garage the majority of time. No matter what the headlight appears the same. This is NOT normal. I was told I would have to return when the weather was dry for several days. This requires me to drive 30 minutes one way to show them the same problem without change. More

performed all requests Very qualified people did the work I needed. I have nothing to add at this time. I will return in the future for service to my car. Thank you. Very qualified people did the work I needed. I have nothing to add at this time. I will return in the future for service to my car. Thank you. More

Excellent Service Excellent service on my VW. They were quick to diagnose the issue and get the parts to repair!!! I had my vehicle back in a very timely manor! Thank y Excellent service on my VW. They were quick to diagnose the issue and get the parts to repair!!! I had my vehicle back in a very timely manor! Thank you! More