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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
June 24, 2015
This is a happy place. All personnel are friendly . I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest servic I have had years of pleasant relationships with Falmouth Toyota. I enjoy working with them. They take a real interest in good, reliable, honest service. More
by Frank
June 24, 2015
Friendly and professional The staff was friendly, attentive and knowledgeable. They made the car shopping experience comfortable and did not pressure the sale. They helped us The staff was friendly, attentive and knowledgeable. They made the car shopping experience comfortable and did not pressure the sale. They helped us find just what we were looking for in a used car. We would recommend them to others and we would go to them again. More
by NovaScotiaLadies
June 23, 2015
Dangerous dashboard warning light I noticed that my dashboard brake warning light was on for one day. I drove in to falmouth Toyota service department without an appointment. Tony t I noticed that my dashboard brake warning light was on for one day. I drove in to falmouth Toyota service department without an appointment. Tony the Service Manager took my car right away for diagnostic evaluation and discovered that there was a very small leak in the brake caliper area. Within one half hour and I was on my way. I feel very safe to have my car serviced by these folks. They pay attention! More
by Feel Safe
Employees Worked With
Other Employees :
Sorry don't see them listed and unable to remember
June 23, 2015
The dealership that cares!! I have been a customer for over 20 year's. I have total confidence in Toyota, but I have remained loyal because of Falmouth Toyota. This dealership h I have been a customer for over 20 year's. I have total confidence in Toyota, but I have remained loyal because of Falmouth Toyota. This dealership has your back in any situation. Services are outstanding. People are outstanding. For over 20 years it's been A+. I will remain loyal because I trust this business, and always have. Can't do better than that. More
by Electrafryin
June 19, 2015
Great experiance This was the best buying experience I have ever had.My salesman Justin was straight forward and exerted no pressure.Peter at financing explained all a This was the best buying experience I have ever had.My salesman Justin was straight forward and exerted no pressure.Peter at financing explained all aspects very clearly.I would buy here without hesitation.. More
by joe
June 17, 2015
Lisa's Camry I haven't bought a car in approx 10 years...hated the whole process....however, dealing with Falmouth Toyota was so different....Jeannie was wonderful I haven't bought a car in approx 10 years...hated the whole process....however, dealing with Falmouth Toyota was so different....Jeannie was wonderful. At no time did I feel pressured at all. I would definately purchase another car from here! More
by Lisa1965
Employees Worked With
Jennie Brissell - jennifer@falmouthtoyota.com
June 16, 2015
My service & sales experiences have always been wonderful! I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excell I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excellent cars, my transactions with David have always been great as we work together for the best deal. Although I find these newer autos need less time in the shop as they have become more high-tech, I find that I need a service center that understands the car and what is needed and will listen to what I have to say about it. If I have a question, it is followed up with promptly. As of this writing in 2015, the dealership is undergoing a remodeling which will be wonderful and given the volume of business there, it will benefit all! More
by PACCamryXSE
June 10, 2015
Outstanding, efficient, friendly and thorough! This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sa This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sales to service has been absolutely stellar. They always have been extremely accommodating, to say the least, and in one instance they even picked me up at Logan Airport to deliver me to the Cape to pick up my new vehicle! High praise for this dealership! More
by John on MV
June 10, 2015
Very quick & professional service. I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my truck to Falmouth Toyota to see what was causing it. They called shortly after it getting there & said the auto technician took it for a test drive. The noise was not there. They asked it I could come over & test drive it with the technician. I came right over & he was right it was gone. When I told him my wife dropped me off my boat in salt water he said if the rear end & wheels were not completely washed out & it then set still it could cause the problem. They did not charge me a dime. My wife said she washed the boat trailer but not the truck. It then washed the wheels, springs, and the rear end. Thanks Falmouth Toyota. More
by MikeM
Employees Worked With
June 10, 2015
Falmouth Toyota is our favorite Toyota Dealership. We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a good outcome with every experience. Ron is our salesman; he is knowledgeable, truthful, and dependable. He works hard to find the right vehicle at a good price. Taylor in the service department had been very accommodating and helpful many times. Love the hospitality, too. More
by ayo367
