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Falmouth Toyota

Buzzards Bay, MA

4.9
1,907 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,907 reviews

January 27, 2014

Dave knew I was a paying customer. He answered all of my questions, gave me options, and gave me space (but was always available). Made it simple. Friendly. Nice disposition. No xx!. Stayed cool when my More

by billychap28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Digravio
January 11, 2014

We expressed an interest in a car that was a color that they did not have on the lot. They did not try to sell us a car in a color we did not want but instead made a trade with another dealer for the car More

by fredupfront
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Stanger
January 10, 2014

I had a very pleasant experience at Falmouth Toyota. Townsend was very helpful, polite, and good at following up after the sale. The business office also made the transaction painless. More

by dleevi
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Townsend Wells
January 09, 2014

My 2010 4 Runner was getting up there in miles but I was not thinking of trading it in. I heard a ad on the radio for trading your car and getting the same payment for a new. I knew Toyotas held their val More

by jobradyusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Digravio
January 09, 2014

Quick and easy transaction. Keith gave me everything I needed over the phone before I even went in. Thanks for all your help! I love my new Venza!! More

by cpearl611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Stanger
January 09, 2014

I have long owned a Toyota, Camry, Sienna and now a Rav. I find the service people terrific and though I was not quite ready to buy a new car I did take advantage of the Toyotathon. Truly, because of the gr More

by amysellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Townsend Wells
January 09, 2014

Falmouth Toyota was twice the experience I any other Toyota Fealerjip on Cape. I'm glad I drove there. I dealt with considerate people who valued my time. More

by Mdaley
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Anthony Spagone
January 09, 2014

The dealership had a friendly, hometown feel to it.. right down to the cute little dog that stopped by for a quick visit. Craig was personable and easy to talk with. Craig was personable and listened to More

by capecodkathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Kinney
January 09, 2014

I owned a white 2000 Rav4 purchased from Mike Conroy at Falmouth Toyota in 2003 which had come to the end of its useful life this past summer. I asked Mike to find me another used Rav4 with under 100K mil More

by ragnhild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 05, 2014

I recently purchased a new Highlander at Falmouth Toyota I recently purchased a new Highlander at Falmouth Toyota and dealt with our family's go-to salesman, Ronnie Sjahfiedin. As in the past, he was tota More

by peggyszu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Sjahfiedin
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