Falmouth Toyota

First time buying from Falmouth Toyota. Very satisfied. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. More

I said "good" rather than "great" because there were stages of the process I wish had gone better but the "good" is solid. It took me a month to know what I wanted; my first visit wa because there were stages of the process I wish had gone better but the "good" is solid. It took me a month to know what I wanted; my first visit was to investigate the Prius C I finally bought (but didn't expect I'd buy after first test drive). Initial visit with Anthony was just right -- he helped me drive a couple of cars and look around. For about three weeks after that I investigated other makes and dealers and reviews and I found cars I wanted at lower prices but I kept wanting to get a car from a dealer close to home who has a good reputation and Falmouth Toyota kept coming up as a place I wanted to buy from--but what? I finally returned to look closer at options, when I met Townsend who was helpful and then then I returned the next day with a friend to drive two cars, when I met Steve --- all helpful in me getting closer to deciding. I'm totally pleased with how the deal went because I had a low-mileage leased car with hail damage and I think Toyota and I both had lots to gain by making a deal. I could have tried harder to pay less, and could have paid less for the same car off-Cape but my goal wasn't to pay the least -- it was to feel good as possible about what I did. I was reasonable and so were they. I hope they make good profit from my trade-in. I don't require alot of friendliness from a salesperson so I was okay with minimal contact and plain business-focused cordiality. What happened once the numbers began assembling downgraded my evaluation from great to good -- it was a bit sketchy and there were some errors. I needed clarity and it didn't come before I insisted. I prefer neat paper trails, especially when I'm passed from one person to another (when maybe the whole history isn't also being passed). I felt the need to be hyper-vigilent at all stages and I benefited from that (no surprises). I appreciate that Falmouth Toyota has a document fee of $95 when several dealers charged $395. I hope that the service dept. will help me keep this car for a long time -- hopefully I'll be checking off the "great" column for service at 150,000 miles. I'm super-glad to keep my money circulating on Cape Cod, where I live. More

This is my third car that I have purchased or leased from Ken. I find him knowledgeable and patient. He has sat with me and gone to great lenghts to find me the best deal for the price. Ken has also made him Ken. I find him knowledgeable and patient. He has sat with me and gone to great lenghts to find me the best deal for the price. Ken has also made himself available to me me for any questions or concerns before and after the sale. I also find it more comfortable knowing that I can do business with the same person each time and being able to establish a good working relationship with him. The sevice center at Falmouth is also top notch. This why when I need to purchase or lease a new vehicle I go to Falmouth Toytota. More

EXCELLENT SERVICE ALL THE WAY AROUND. MY SALES PROCESS INCLUDED A 3 PERSON TEAM. I SUBMITTED AN ON LINE REQUEST TO KEITH STANGER SUNDAY NIGHT AT 9PM. I HAD A RETURN E-MAIL MONDAY AM THAT INCLUDED SPECIF INCLUDED A 3 PERSON TEAM. I SUBMITTED AN ON LINE REQUEST TO KEITH STANGER SUNDAY NIGHT AT 9PM. I HAD A RETURN E-MAIL MONDAY AM THAT INCLUDED SPECIFICS. ONE E-MAIL BACK AND I HAD 2 ACCURATE PAYMENT OPTIONS RETURNED. I SHOWED UP MONDAY AFTERNOON AND KEITH INTRODUCED ME TO JACK MALONEY WHO WORKED WITH ME ON THE CAR. JACK WAS FRIENDLY, HONEST AND OPEN AND I TRUSTED HIM RIGHT AWAY. AFTER TEST DRIVING THE CAR, JACK INTRODUCED ME TO PETER CAVICCHI. PETER WAS THOROUGH, EFFICIENT AND VERY DETAIL ORIENTED. i GAVE A DEPOSIT CHECK MONDAY AT 5PM. TUESDAY AT 4 I PICKED UP THE CAR, AND EVERYTHING WENT PERFECT. More

from start to finish, Ian met all of my expectations. very knowledgeable without overwhelming you. he even had someone pick me up from the boat! i will definitely recommend him in the future. cheers. very knowledgeable without overwhelming you. he even had someone pick me up from the boat! i will definitely recommend him in the future. cheers. More

The sales people did not pressure me into anything. I made all my own decisions with the knowledge of the products that Ron and Matt presented me. One of the best car buying experiences I have ever h made all my own decisions with the knowledge of the products that Ron and Matt presented me. One of the best car buying experiences I have ever had and I have done it several times. I definately will recommend Falmouth Toyota to my friends and family. I was referred by a friend and so glad that I took his advice on which dealer to try. Thank you and I love my New 4Runner! More

My family and I were very pleased with the pleasant and stress free experience we had when we recently purchased our new Camry. We were able to look at all the cars we were interested in before being appro stress free experience we had when we recently purchased our new Camry. We were able to look at all the cars we were interested in before being approached by Jack Moloney. Being attacked the minute you walk onto a car lot is a very big turnoff and that was not the case at Falmouth Toyota. Jack was very easy to work with, no hassles and back and forth games. Amy Killoran handled all the financing and paperwork in a very professional manner. The next vehicle we buy will be at Falmouth Toyota! More

Absolute best dealership in my area. I worked with Craig Kinney and Matt Murphy last week whom were both great. My purchase was made in the late morning and was I driving home with my new Toyota in the earl Kinney and Matt Murphy last week whom were both great. My purchase was made in the late morning and was I driving home with my new Toyota in the early afternoon. I also recieved a fair value for my trade in. No sales pressure or games like the several other dealerships I visited while looking for my new vehicle. I would highly recommened Falmouth Toyota to anyone, expecially those who do not want to put up with the crap that I went through with alot of other dealerships I visited. A great experience and just a courteous and professional environment. More

I was very pleased with my recent experience to lease a new vehicle from Falmouth Toyota. Townsend was my salesman, who was professional and quite accommodating; initially, I was uncertain of the model I new vehicle from Falmouth Toyota. Townsend was my salesman, who was professional and quite accommodating; initially, I was uncertain of the model I wanted and requested to test drive three different vehicles. Once I finalized my decision, he immediately located the vehicle in the make, model and color I wanted, made the negotiation smooth and met my expectation quickly. This is our third vehicle from this dealer and I recommend them, and Townsend, without hesitation. More

This experience was overall much better than my previous experience at a different Toyota dealer. The staff was very attentive. My price cap wasn't quite met but we were able to compromise and meet in the m experience at a different Toyota dealer. The staff was very attentive. My price cap wasn't quite met but we were able to compromise and meet in the middle. I was mostly impressed by how quickly I was able to get this deal done. I called at 1230 and had a new car by 630. I don't know what the "standard" is but to me it seemed very quick. More