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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
November 03, 2012
Dear Ronnie, I absolutely love my Camry. I am so glad Dear Ronnie, I absolutely love my Camry. I am so glad that I was able to work with you throughout the whole process. There is nothing that I would Dear Ronnie, I absolutely love my Camry. I am so glad that I was able to work with you throughout the whole process. There is nothing that I would change. If my family or friends ever need another car we are definitely coming back to you. I just wanted to say that I am very grateful and let you know that you did an awesome job. THANK YOU for being an excellent salesmen. You gave me the best experience I could ever ask for, Thank you very much. Jean Ford More
by Jean Ford
November 02, 2012
We have now dealt with Ronnie on 4 sales of cars and wouldn't want to deal with anyone else......Great guy...honest, helpful..simply the best. Edward & Kaethe Maguire wouldn't want to deal with anyone else......Great guy...honest, helpful..simply the best. Edward & Kaethe Maguire More
by kaethe
Employees Worked With
November 02, 2012
Anthony and Falmouth Toyota were great. Anthony was friendly and knowledgeable. He answered all the questions we had about the 2013 Venza. He was a pleasure to work with and we will definitely recomm friendly and knowledgeable. He answered all the questions we had about the 2013 Venza. He was a pleasure to work with and we will definitely recommend Anthony and Falmouth Toyota to all of our friends. More
by Gail Buckley
Employees Worked With
Anthony Spagone
November 01, 2012
Craig was great and we had a easy transition with our trade in. Look forward to working with Toyota in the future. Lara and Chuck Robinson trade in. Look forward to working with Toyota in the future. Lara and Chuck Robinson More
by LaraRobinson
Employees Worked With
Craig, Craig Kinney
October 28, 2012
Ken is a real professional and made this transaction to buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organizat buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organization Neil More
by venturewon
Employees Worked With
October 28, 2012
Falmouth Toyota offered the best price around with a friendly staff and no pressure to buy. I looked at trucks from three other dealers in MA and NH and Falmouth Toyota had the best deal around. They ev friendly staff and no pressure to buy. I looked at trucks from three other dealers in MA and NH and Falmouth Toyota had the best deal around. They even delivered it to NH for no additional charge. More
by cmpage
Employees Worked With
Townsend Wells
October 26, 2012
This is the third car my husband and I have bought through Jim Renehan at Falmouth Toyota. He is the best! Very professional, honest, and makes his clients feel very comfortable with the process. We h through Jim Renehan at Falmouth Toyota. He is the best! Very professional, honest, and makes his clients feel very comfortable with the process. We highly recommend Jim to our friends and they have been extemely pleased also. More
by majka
October 26, 2012
Superior service department. Good experience with Ken Collings in sales. Have utilized the service department for years. Excellent experience with them. I would highly recomment them. Collings in sales. Have utilized the service department for years. Excellent experience with them. I would highly recomment them. More
by capecodmimi
October 23, 2012
I highly recommend to anyone looking to buy,lease,and/or maintain their vehicle to look no further. This is my second time returning to Falmouth Toyota and the second time working a deal with Ken Collings. maintain their vehicle to look no further. This is my second time returning to Falmouth Toyota and the second time working a deal with Ken Collings. He really took the time to work with me as he did a few years back. I remember we walked out of here so happy so...I'm back again. Never thought I would get back into a Tundra again but Ken made the figures work for us in addition to some extras. Everyone here is more than helpful, it's one of those few places I can walk in and feel comfortable knowing I'm getting the best possible service without feeling pressured. I highly recommend Falmouth Toyota and can't thank Ken Collings enough for putting me back in that new Tundra. LM Sandwich More
by tundragram
Employees Worked With
October 22, 2012
This was my third used vehicle that I've purchased, all from Ronnie Sjahfiedin. We are a Toyota family and I'm glad we have found a salesman whom we can trust as much as the reliability that we've come to from Ronnie Sjahfiedin. We are a Toyota family and I'm glad we have found a salesman whom we can trust as much as the reliability that we've come to expect from our Toyota vehicles. More
by Cbc
Employees Worked With
