Falmouth Toyota

From the moment I walked in the Sales Department door I engaged in an informative, friendly, comfortable and professional exchange with Jack Moloney about purchasing a pre-owned Camry. I had done my homewo engaged in an informative, friendly, comfortable and professional exchange with Jack Moloney about purchasing a pre-owned Camry. I had done my homework and Jack was very attentive and responsive to all of my questions. He immediately accessed a number of choices that met my needs. After test driving a number of vehicles I had determined my first choice. We were able to agree on a very fair price for an excellent vehicle. Jack made special arrangements for my wife to see and drive the car that day - and we were able to finalize the sale. Jack made sure all the details were addressed so we could drive the car away 48 hours later. What a satisfying, easy and professional experience. I'll be recommending Jack and Falmouth Toyota to many family members and friends. Karl More

This was a wonderful sale with no pressure, helpful prompt phone calls and easy paperwork to close the deal. My new plates were on and new registration all set when I picked up the car and drove away w prompt phone calls and easy paperwork to close the deal. My new plates were on and new registration all set when I picked up the car and drove away with the hour. I would recommend Falmouth Toyota to all my Martha's Vineyard friends. More

I have taken the time to write this review ensuring management at Falmouth Toyoto recognizes Jack Moloney for his professionalism. Mr. Moloney and I discussed a vehicle while my Toyota was in for repai management at Falmouth Toyoto recognizes Jack Moloney for his professionalism. Mr. Moloney and I discussed a vehicle while my Toyota was in for repair. He assisted me to the point where I purchased another vehicle! Yes, instead of having my truck repaired, I bought another truck. More than salespersonship, Jack listened, qualified my needs and wants in a vahicle and then, he lead me to the best choice I could make. Thank you sir for helping me. The used vehicle has some issues but, hey, it is a used vehicle. For my own piece of mind, I will have the brake pads, shoes, clibers, etc analyized in this vehicle. Regardless,a fair trade-in and purchase was made and I look forward to working with Mr. Moloney in the future. Respectfully, Joel Magrini More

This was an internet inquiry. I was not committed to a purchase but was searching for information. Townsend was very responsive without being pushy. I appreciated his responsiveness and informed him that purchase but was searching for information. Townsend was very responsive without being pushy. I appreciated his responsiveness and informed him that I would be in for a test drive and the car I was interested in including color and options. When I arrived for my test drive, Townsend had located a car exactly to my requirements and without a lot of pressure he had my trade appraised and a net price for me to consider. It was one of my best car buying experiences. Honest up front and not a lot of haggling over price, I was treated very fairly. Thanks More

The entire process flowed smoothly. There was no nickel and dime - ing on price. Just straight forward approach. Getting the extras put on the car, the car registered, financed and then pickws up was hassl and dime - ing on price. Just straight forward approach. Getting the extras put on the car, the car registered, financed and then pickws up was hassle free More

My brother and his wife and my cousin and his wife suggested I go to Falmouth Toyota to purchase a car. (Both of them have had great service there too.) Well I am glad I did. Craig Kinney and Amy Kill suggested I go to Falmouth Toyota to purchase a car. (Both of them have had great service there too.) Well I am glad I did. Craig Kinney and Amy Killoran made my car buying go smoothly and with no pressure. The Customer Service there is great. The next day I was driving off Falmouth Toyota's lot with a 2012 Camry! More

I have owned my 2004 Toyota Highlander for 8 years, purchased and serviced at Falmouth Toyota, a great service team. I just traded my Highlander for a Venza. If Falmouth Toyota did not have such an e purchased and serviced at Falmouth Toyota, a great service team. I just traded my Highlander for a Venza. If Falmouth Toyota did not have such an excellent service team I may not have bought another Toyota. I trusted the service department and spoke to Tony about the different cars I was going to be looking at and he suggested the Venza. I am glad I listened to him as I love my Venza and know that if I have any problems that FalmouthToyota's service department will take care of them. More

I have always and will continue to recommend Falmouth Toyota to anyone looking for a car, new or used. Each staff person is invested in what goes on within Toyota. I purchased my first car there over 2 Toyota to anyone looking for a car, new or used. Each staff person is invested in what goes on within Toyota. I purchased my first car there over 20 years ago and will not go anywhere else, because of the customer service recieved each and every time. During this recent transaction; I had a budget to stay within; a specific size vehichle I needed and Matt Murphy made the numbers work, while Ron showed me the car. I had an idea of what I was looking for and Matt found the vehicle that fit my needs for the long term and within my budget. While waiting to sign the papers to pick up the new vehicle other people within the dealership offered my coffee/tea and a seat. They made conversation; it did not matter that I was not working directly with them; it was about customer service. Over the years, in working with the shop team; they are just as great. They are what keep me coming back. Toni, years ago said to me there are only a few things in life you need a few good friends and a good honest mechanic. He was right, all the service on my vehicles over the years has been with Falmouth Toyota, unless they recommend it be done elsewhere. People say the price you pay a the dealership for service is higher than at the local mechanic. My answer to that is Falmouth Toyota is my local mechanic, they know my car, they don't over charge me and they are on time and reliable. The team a Falmouth Toyota understand that customer service is the key. I plan on buying my next car there also and I will continue to have all the service done on both the cars I own there. More

I wasn't in the market for a new car, but when mine didn't pass inspection, I went in to see Jack, who is a friend of the family. I didn't have a lot of money to put down so I thought a lease would be didn't pass inspection, I went in to see Jack, who is a friend of the family. I didn't have a lot of money to put down so I thought a lease would be my best bet. He went over the figures with me and we discussed the different cars that were available. I was thinking about a Corolla, because I know they are a great and dependable car. They are also good in snow which was a plus for me after being in a Jeep for the past 18 years. The payment came out to be much less than I had anticipated, and Amy was great to deal with in finance as well. She went over every detail, and since I live in RI I had to go to the DMV myself, but even though it was her day off, she called me several times to talk me through anything that she thought might come up while I was registering the car. All in all I had a great experience. I am going to send as many people as I can down to their dealership to purchase or lease a new or used car. More

Haven't had such a wonderful sales experience ever. Thanks to Townsend Wells, this was a purchase with no stress or inconvenience to us. And, I love my new Highlander. Thanks to Townsend Wells, this was a purchase with no stress or inconvenience to us. And, I love my new Highlander. More