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Falmouth Toyota

Buzzards Bay, MA

4.9
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,910 reviews

October 11, 2012

I went into Falmouth Toyota with a specific idea of what I wanted. I presented this to Anthony. I also had a not so ideal trade in that had negative equity. Anthony took an incredible amount of time with me More

by MeredithDinnel
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Spagone
October 09, 2012

Just a quick note to say thank you to Jack Moloney and Peter Cavicchi, and the Falmouth Toyota staff for such a refreshing customer service experience. My credit is not perfect and I had been shopping ar More

by Goldie876
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Recommend Dealer
Yes
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October 09, 2012

I had a wonderful,painless experience purchasing my Venza and it was all thanks to Ken Collings and the other staff at Falmouth Toyota. Ken was so patient and helpful in assisting me with my purchase. He sho More

by sulajon
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Recommend Dealer
Yes
Employees Worked With
Ken Collings
October 04, 2012

Ken was great, great when I bought the truck, great when I picked it up. In fact, when I picked it up he was busy with me and two other people (one a lease, the other a new car buyer) and he somehow manage More

by robert seale
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 02, 2012

The entire experience from beginning to end was very stress free and pleasant. Townsend was a good guy who was patient when listening to my needs for a vehicle and very helpful in pointing me in the rig More

by csmdoyle
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Townsend Wells
September 29, 2012

I was looking for a Toyota Tacoma to tow a camper but never have had either vehicle. I live about 80 miles from the dealership. I met Townsend Wells at that time and was impressed at his knowledge and pa More

by denis133
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Recommend Dealer
Yes
Employees Worked With
Townsend Wells, Townsend Wells
September 28, 2012

I can always trust the team at Falmouth Toyota to give me great service. They always exceed my expectations and are great to work with More

by lmrich316
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Friendliness
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Recommend Dealer
Yes
September 28, 2012

When I went into Falmouth Toyota, I was very apprehensive and frustrated since I had bad experiences at 2 other Toyota Dealers, and 2 other Dealers. I knew that I was not in the best situation with the 2006 More

by Tom E.
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
September 14, 2012

This was my first purchase from Falmouth Toyota. I was very pleased with the overall experience. John O'Keeffe was my salesperson and I would feel very comfortable recommending him to anyone to purchase More

by TomP54
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 14, 2012

Third car from dealership. Very courteous and Third car from dealership. Very courteous and professional. Easy to work with and responsive. The paperwork process was very efficient and easy. More

by Jerryoo
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Townsend Wells
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