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Falmouth Toyota

Bourne, MA

4.9
1,966 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982! Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,966 reviews

July 01, 2011

I have purchased my last two cars from Falmouth Toyota and can't say enough great things about them. They are in a league all thier own. Their sales people are helpful, respectful and truely want to hel More

by mebennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Sjahfiedin
June 30, 2011

Having bought two RAV4s at Falmouth Toyota, we had been impressed with their service and follow-up, especially in cases where warranty issues were involved. They do quality work in a friendly atmosphere, More

by Motts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kinney, Amy Beth Killoran, Craig Kinney, Amy Killoran
June 29, 2011

Working with Jack and Amy was a total pleasure. They both made the purchase of our new Venza a wonderful, stress-free transaction. Their enthusiasm and professionalism made our experience wonderful. T More

by margee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Maloney, Amy, Amy Killoran
June 27, 2011

Dealer price agreed in advance. Fair offer on trade-in. Salesman was helpful, efficient, and friendly. Auto-buying experience was a pleasant one (Not a surprise to me, since I bought another vehicle there More

by lguittar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Kinney, Tom Murphy, Jr. , Craig Kinney
June 14, 2011

It is always a pleasure to work with the professional people At Falmouth Toyota. In addition to the Sales Force the follow up and service department always do a wonderful job. This is the 5th vehicle More

by Marilyn B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Digravio and Steve Springer, David Digravio
June 13, 2011

I really wasn't anxious to look at new cars since I had two months left on my current Toyota lease. However, when I explained that I was planning to start looking in about two months, the sales staff said More

by UMIE66kpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Stagnone, Anthony Spagone
June 12, 2011

We had a good experiance overall, Anthony was very easy to work with and we were happy with our deal and puchase. We little dispointed with the cost of the remote starter, we thought after pricing it on Ed More

by rttusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
June 10, 2011

Matt Murphy introduced us to Ken Collings who made the commmonly adversarial new car buying experience quite enjoyable. After taking us for our requested test drive in a Toyota Rav 4, Ken listened to the More

by csclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Collings, Matt Murphy
June 09, 2011

Falmouth Toyota has the best service department I have ever used. They are friendly, accomodating, reasonably priced, will actually tell you if what you wanted isn't really necessary (I asked for 4 new t More

by cape4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony, Taylor, Tony Martino
March 16, 2011

I was really pleased with my salesperson, but was not pleased at all with the way my 4runner was delivered to me. I've purchased a dozen new vehicles in my life & this was the worst delivery I have ever More

by newtoyota4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4
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