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Falmouth Toyota
Buzzards Bay, MA
1,906 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,906 reviews
November 25, 2018
Always outstanding! Jeff, Ian and everyone at Falmouth Toyota are always friendly, helpful and make each customer feel like they are the most important one! I wouldn't go Jeff, Ian and everyone at Falmouth Toyota are always friendly, helpful and make each customer feel like they are the most important one! I wouldn't go anywhere else! More
by adrienne508
Employees Worked With
Ian Nixon, Jeff Cummings
November 24, 2018
Best dealership Falmouth Toyota is simply the best. Don’t go anywhere else. Sales and service unparalleled in this state. I am lucky to have such a wonderful dealers Falmouth Toyota is simply the best. Don’t go anywhere else. Sales and service unparalleled in this state. I am lucky to have such a wonderful dealership for both sales and service. More
by HCD3
Employees Worked With
Other Employees :
Townsend Wells, Jesse Szumita, Steve Springer
November 24, 2018
Great,Helpful Ronnie and the team were great at meeting my needs. They answered any questions I had and I was able to drive my Rav home in a timely manner! Thank yo Ronnie and the team were great at meeting my needs. They answered any questions I had and I was able to drive my Rav home in a timely manner! Thank you again! More
by saramakk1
Employees Worked With
November 17, 2018
Professional I live on the Cape and Falmouth Toyota was extremely professional. They were focused on making the deal good for both sides. At time of purchase, Jo I live on the Cape and Falmouth Toyota was extremely professional. They were focused on making the deal good for both sides. At time of purchase, John OKeefe was outstanding. Shout out to Keith Stanger and my salesperson, Mike Usher. Well done everyone. More
by Truenorth34
November 17, 2018
Best Deal by Far from Falmouth Toyota! I have been going to Falmouth Toyota for many years. I have always found the sales, finance, and service departments to be consistently amazing. While I have been going to Falmouth Toyota for many years. I have always found the sales, finance, and service departments to be consistently amazing. While there are many Toyota dealerships in the area, I keep going back to this one. Ronnie, in sales, has always offered the best possible deal on either a purchase or lease. And when I go to pick up the car, everything is ready exactly as he promised. When service has been necessary, it is always easy to schedule--and they always complete the service on time or ahead of time. In summary, if you are looking for a dealership where the customer is listened to, Falmouth Toyota is a perfect option. More
by sharkman
November 15, 2018
Falmouth Toyota Rocks! Great dealership. My second car purchase at Falmouth Toyota and everything went smoothly. All the people there are great to work with. Service is exce Great dealership. My second car purchase at Falmouth Toyota and everything went smoothly. All the people there are great to work with. Service is excellent. More
by SJH
November 12, 2018
Always excellence! Always timely, professional, friendly and helpful! Really nice lounge with refreshments and entertainment for even my young son! I return again and ag Always timely, professional, friendly and helpful! Really nice lounge with refreshments and entertainment for even my young son! I return again and again with my expectations continually met!!! More
by Mani
November 11, 2018
Always a great experience! Over the past 28 years we have bought 8 vehicles from Falmouth Toyota. From Matt and his Dad to the sales floor to the mechanic in the shop , they a Over the past 28 years we have bought 8 vehicles from Falmouth Toyota. From Matt and his Dad to the sales floor to the mechanic in the shop , they are all professional and know their job. More
by Capecodder4life
November 09, 2018
The best of the best This by far is the Best dealership ever!My husband has bought 3 cars from here and it always is so awesome. I can't say enough about how caring and co This by far is the Best dealership ever!My husband has bought 3 cars from here and it always is so awesome. I can't say enough about how caring and courteous the whole dealership More
by Land cruiser lover
November 06, 2018
Just Great No sales pressure Friendly prompt Willing to follow up with my questions. No hassle straight forward. Reasonable on trade in. This was my thir No sales pressure Friendly prompt Willing to follow up with my questions. No hassle straight forward. Reasonable on trade in. This was my third car I purchase from Falmouth Toyota More
by No
