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Falmouth Toyota
Bourne, MA
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,915 reviews
December 11, 2018
Highly recommend Toyota falmouth This was our first car buying from a dealership experience, it was the smoothest experience. We left the same day with a car! They were honest, help This was our first car buying from a dealership experience, it was the smoothest experience. We left the same day with a car! They were honest, helpful & knowledgeable. We truly got what we wanted and they never once pressured us in another direction. We recommend reaching out to Toyota Falmouth to anyone looking for a new/used car! More
by Brianbsb715
December 09, 2018
Great experience Came to Falmouth Toyota to lease a new car. Ronnie was my salesperson and he made the process easy and smooth. I definitely would recommend Ronnie a Came to Falmouth Toyota to lease a new car. Ronnie was my salesperson and he made the process easy and smooth. I definitely would recommend Ronnie and Falmouth Toyota. More
by Immik
Employees Worked With
December 07, 2018
Surprisingly Pleasant The purchase of our new Tacoma was easy and pain free. After just a few days I received a call from the owner thanking us for our recent purchase at F The purchase of our new Tacoma was easy and pain free. After just a few days I received a call from the owner thanking us for our recent purchase at Falmouth Toyota. Nice to know somebody still cares about the personal service. More
by JoeS
December 06, 2018
Truly Outstanding, professional and very personal service! Needed replacement for 2005 Highlander. Maria O'Neil listened patiently and offered us a 2013 VENZA. Ian Nixon provided financing solutions. Outs Needed replacement for 2005 Highlander. Maria O'Neil listened patiently and offered us a 2013 VENZA. Ian Nixon provided financing solutions. Outstanding vehicle, painless process! More
by Bob&Emer Walsh
December 04, 2018
Excellent service Purchased two cars in two weeks, worked with Jeff both times. He and Ray were patient and so very helpful. Always a great experience at Falmouth Toyot Purchased two cars in two weeks, worked with Jeff both times. He and Ray were patient and so very helpful. Always a great experience at Falmouth Toyota. More
by csmith
December 04, 2018
Positive Experience This is the third car I have bought from Falmouth Toyota. Last week purchased a 2018 rav4. Returned to gave remote start installed. Installation wa This is the third car I have bought from Falmouth Toyota. Last week purchased a 2018 rav4. Returned to gave remote start installed. Installation was timely, a little wait to find someone to explain the operation of it but not a big problem, Purchase was made through Maria O'Neil and she was ever so helpful and not forceful as other sales personnel from different dealerships have been. Highly recommend Maria and Matt from service. The lady who arranged my loaner also was helpful and very friendly More
by JT
December 03, 2018
Best Dealership First time at Falmouth Toyota. I must say that Ronnie was the nicest most help salesman I have ever dealt with. He made this experience very easy. First time at Falmouth Toyota. I must say that Ronnie was the nicest most help salesman I have ever dealt with. He made this experience very easy. More
by Mac64
Employees Worked With
November 30, 2018
New Purchases My wife and I just recently purchased a new 2019 Toyota Tacoma and a new 2018 Toyota RAV4 Hybrid from Jesse Abbruzzese at Falmouth Toyota. Jesse was My wife and I just recently purchased a new 2019 Toyota Tacoma and a new 2018 Toyota RAV4 Hybrid from Jesse Abbruzzese at Falmouth Toyota. Jesse was very professional and courteous throughout the entire process. We never felt pressured or hurried at any time. It had been 12+ years since we last shopped for vehicles and Jesse helped make our experience both fun and easy. John O'Keefe assisted us with our financing and I have to say it was one of the easiest loan originating processes we have been through. John was also very professional and courteous. He spent a great deal of time answering our questions and finding the right loan solutions for our needs. All in all the entire car buying process was outstanding. As for Falmouth Toyota, I bought my first car from them 30 years ago and their service and sales experience has always been exceptional. The auto industry has become so much more competitive over the years, but I have never found a better dealership to work with than these guys. More
by Brian
November 27, 2018
Real pros Sales and service are always excellent. Ronnie has helped me purchase 2 vehicles without a hitch. Taylor has also been more than helpful. I always fee Sales and service are always excellent. Ronnie has helped me purchase 2 vehicles without a hitch. Taylor has also been more than helpful. I always feel comfortable and fairly treated. More
by Little Red
Employees Worked With
Other Employees :
Townsend Wells, Jesse Szumita
November 25, 2018
Always outstanding! Jeff, Ian and everyone at Falmouth Toyota are always friendly, helpful and make each customer feel like they are the most important one! I wouldn't go Jeff, Ian and everyone at Falmouth Toyota are always friendly, helpful and make each customer feel like they are the most important one! I wouldn't go anywhere else! More
by adrienne508
Employees Worked With
Ian Nixon, Jeff Cummings
