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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

June 17, 2017

Good experience purchasing 2017 Highlander During a 6 month period I did a lot of shopping for a new car and settled on Toyota Highlander (vs four other car brands). I also dealt with 3 other T More

by CamouGuy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon, Jeff Cummings
June 16, 2017

New car needed quickly Never owned a Toyota before. Loved my 2013 Ford Focus, but my recently graduated son wanted it for his new job. It usually takes me six months to shop More

by HappyMom
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2017

Excellent customer service We meet with Steve after setting up an online appointment. Exceptional service and we left an hour later after leasing a 2017 RAV4. Thank's Steve! More

by Colin E.
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Springer
June 16, 2017

2001 Echo Experience I have a 2001 Echo that I love. I know nothing about cars. When I show up at Falmouth Toyota they are very patient with my explanations but also pat More

by MD Allison
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2017

Simply the best ! Bought a couple of cars from Falmouth Toyota- plus had them serviced there. Above & beyond customer Service. And they mean it ! They are all happy yo More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2017

The ultimate dealership Have been a loyal customer of Falmouth Toyota since we bought my Highlander in 2006. we still have the Highlander and now have a RAV4. Outstanding d More

by Suzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2017

First time leasing Glen was exceptional. He made sure to provide me with all the information I needed to make the right choice about a car. He was very knowledgeable abo More

by Newcar101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Liset
June 15, 2017

RAV4 and Tundra Coby was amazing. Worked hard for multiple days so me and my wife could purchase 2 new vehicles for our family. He was great! He was very patient with More

by Dasteeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon, Todd Davis
June 04, 2017

REVIEW They did everything they were supposed to do, everything I expected them to do; all in a timely manner with the trucks ready for pick up as promised. More

by ANONYMOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
June 03, 2017

Amazing This dealership was amazing. I had no credit and they helped me get into the car of my dreams. When you go there ask for Steve Springer. He answered e More

by Afagnant11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Springer
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