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Falmouth Toyota
Bourne, MA
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,915 reviews
April 10, 2017
Easy to deal with. We Love these guys! We have three Toyotas. Two of them were purchased before we moved into Falmouth Toyota country. Anytime we need service, we go there. They treated We have three Toyotas. Two of them were purchased before we moved into Falmouth Toyota country. Anytime we need service, we go there. They treated us as though we were longtime customers the first time we walked through their doors. Today we bought a new Highlander XLE from them and they were professional, friendly, answered every question and concern with patience and understanding--Ken Collins was our salesman and he is just terrific. We got a wonderful and very fair deal and walked out of there at 3pm (arrived at 10am) with a great car that had everything we wanted. Easy as pie and, when we told our car expert son the price we negotiated, he said "Wow, great job mom and dad". The best car buying experience in my 72 years! Thanks Falmouth Toyota More
by retiree1916
April 10, 2017
All went well. Just bought a Corolla, making the deal was easy and fair. My sales person, Evan Bridges, was very helpful steering me through the process. This Just bought a Corolla, making the deal was easy and fair. My sales person, Evan Bridges, was very helpful steering me through the process. This is my second car from Falmouth Toyota. I will be back. Roy Dawes More
by Roy
April 02, 2017
Impressive customer service! After having been through many Toyota dealerships throughout the years, this was the most pleasant experience. I highly recommend this business if yo After having been through many Toyota dealerships throughout the years, this was the most pleasant experience. I highly recommend this business if you are in the market for a vehicle! More
by PhotographyGirl
Employees Worked With
Jeff Cummings
April 02, 2017
Fast and easy, great experience! The purchase of my 2016 Toyota Tacoma was smooth and effortless. Maria met my wife and me off-hours for the test drive and everything was completed ov The purchase of my 2016 Toyota Tacoma was smooth and effortless. Maria met my wife and me off-hours for the test drive and everything was completed over the phone from there. It was a great and easy experience. I would work with Maria and Falmouth Toyota again in the future. More
by Michael J Parisi
April 01, 2017
Its was fun, it was great, it was easy! Rarely have I nejoyed buying a car so much as the way I dd through Maria and crew at Falmouth Toyota, they did not wring my arm, they did not misuse m Rarely have I nejoyed buying a car so much as the way I dd through Maria and crew at Falmouth Toyota, they did not wring my arm, they did not misuse my time, they made it swift and friendly. Thank you all! More
by Hempfully Green
March 21, 2017
Their sales and service are excellent I have used Falmouth Toyota for years and will continue to They are professional, friendly and very helpful. The dealership is comfortable and all I have used Falmouth Toyota for years and will continue to They are professional, friendly and very helpful. The dealership is comfortable and all staff are friendly and willing to help More
by cocowellington
March 18, 2017
No pressure. Easy deal The service was great. The sales department was incredibly efficient. It was a good day all around. I made a god decision to buy my new Lexus. The service was great. The sales department was incredibly efficient. It was a good day all around. I made a god decision to buy my new Lexus. More
by Pattyo122
Employees Worked With
March 17, 2017
Wonderful buying experience My family has always purchased Toyota cars because their cars are so reliable and dependable. Excellent buying experience from sales with Jeff Cummin My family has always purchased Toyota cars because their cars are so reliable and dependable. Excellent buying experience from sales with Jeff Cummings and financing with Ian Nixon. Customer service was great and quick and all my questions and concerns were answered. Would highly recommend Falmouth Toyota for all your car needs. I am so happy with my new Rav4. Thank you again everyone! More
by koosylvia
Employees Worked With
Ian Nixon, Jeff Cummings
March 16, 2017
New Car Purchase Coby Signs is a wonderful sales rep, who made this purchase very smooth. I was very at ease working with Coby, he was very patient answering my quest Coby Signs is a wonderful sales rep, who made this purchase very smooth. I was very at ease working with Coby, he was very patient answering my questions and showing me the all aspects of the car that I needed to know. Ian Nixon was very informative in the business aspect of the transaction, making that part of the process easy to understand. Both men were very professional, yet very kind and are an asset for your company. As to a following question on which dealership employee was most interested, I placed a mark for the salesperson, but really everyone has been exceptional....there is needed an extra answer! More
by Mary Cormier
March 16, 2017
Bought new camry This my second car purchased at Falmouth Toyota. Maria O'Neil was the salesperson we dealt with. She was very professional and kind. We felt we got a This my second car purchased at Falmouth Toyota. Maria O'Neil was the salesperson we dealt with. She was very professional and kind. We felt we got a great price and we're treated with respect. More
by janeforsgard
Employees Worked With
