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Family Ford of Enfield
Enfield, CT
1,997 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,997 reviews
March 13, 2026
Greg was very accommodating and easy to work with as usual. Communication is important to me and Greg communicated with me thoroughly on the work performed and any repairs needed and drop off and pick u usual. Communication is important to me and Greg communicated with me thoroughly on the work performed and any repairs needed and drop off and pick up More
by DEREK.CHAPIN89
Verified Customer
March 12, 2026
I was able to get my car fixed and everyone I came in contact with from Andrew to the mechanic who serviced my car to the wonderful check out lady who handles payments. It was one of the best experiences contact with from Andrew to the mechanic who serviced my car to the wonderful check out lady who handles payments. It was one of the best experiences I have had thus far. They made my day and got me out in less than two hours. I will be back in a few months for my oil changes. More
by newstuff
March 11, 2026
Extremely knowledgeable and very prompt. Andrew is one of the nicest service persons I've ever dealt with. A pleasure to work with. Andrew is one of the nicest service persons I've ever dealt with. A pleasure to work with. More
by T1a1l1
March 10, 2026
Quick, friendly service from start to finish Quick, friendly service from start to finish. Waiting area was clean and they offered coffee, water, and snacks from the vending machine. The Sarat dealersh friendly service from start to finish. Waiting area was clean and they offered coffee, water, and snacks from the vending machine. The Sarat dealerships are great to work with More
by cggwiazdaa
March 06, 2026
Informative and comfortable No pressure and have always been happy with my car purchases and look forward to my next been happy with my car purchases and look forward to my next More
by RCHARMAY
March 06, 2026
I had a great experience at family Ford because they were quick upfront and professional. quick upfront and professional. More
by Ctvalleyb12
March 06, 2026
Awsome and fast very happy with family ford Second visit Will keep going to family ford in enfield visit Will keep going to family ford in enfield More
by JOELIRIZARRY78
Employees Worked With
March 05, 2026
Expensive. For a engine light read and purge valve cannister replacement cost me over $600. I got the same info free from autozone and could've probably fixed i For a engine light read and purge valve cannister replacement cost me over $600. I got the same info free from autozone and could've probably fixed it myself. More
by Ebkp10805
March 05, 2026
service was performed well and I am very satisfied. also happy that the dealer reached out and offered the mobile service for us... Great job also happy that the dealer reached out and offered the mobile service for us... Great job More
by spjco
Employees Worked With
Don't recall the name..
March 05, 2026
Very nice people to work with. Steve Fitzgerald has done a great job as our sales person. Rick Gordon went above and beyond locating my exact and specific Ford F150. I am looking Steve Fitzgerald has done a great job as our sales person. Rick Gordon went above and beyond locating my exact and specific Ford F150. I am looking forward to a long and happy relationship with the Family Ford Teams. More
by peter@westfieldplating.com
