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Family Ford of Enfield
Enfield, CT
1,784 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,784 reviews
January 27, 2022
Very welcoming everyone was friendly and helpful. My salesman Fitzy was the best. He was very helpful and knowledgeable. Next vehicle I get will be from family ford. Great experience salesman Fitzy was the best. He was very helpful and knowledgeable. Next vehicle I get will be from family ford. Great experience More
by Alanjones4498
Verified Customer
January 26, 2022
Clean professional friendly punctual Very helpful Clean professional friendly punctual Very helpful explained everything about the service That’s all I have to say Clean professional friendly punctual Very helpful explained everything about the service That’s all I have to say More
by EMCGREEVY
Employees Worked With
Other Employees :
Michael Dale
January 26, 2022
I brought my Ford Edge in for servicing and an oil change recently moving here from San Antonio TX. I am disabled and use a walker for mobility. Greg in your service department went above and beyond in makin recently moving here from San Antonio TX. I am disabled and use a walker for mobility. Greg in your service department went above and beyond in making sure I was informed every step of the way on my car's progress. I remained seated in the waiting area and he came in and explained when my car was finished and walked me to the checkout area. Then Greg made sure I was reunited safely with my vehicle. I truly appreciate the care and consideration shown to me at Family Ford! I now happily have found my new service department in my new hometown. More
by lyordan
Employees Worked With
January 25, 2022
The staff was very organized, timely, pleasant and communicated well. Service was a good experience. communicated well. Service was a good experience. More
by JFLEMING6
January 25, 2022
I just purchased a factory order 2022 Explorer ST. The ordering process was great and car was delivered a little earlier than expected! This is my 5th vehicle purchase with Family Ford and I couldn’t be h ordering process was great and car was delivered a little earlier than expected! This is my 5th vehicle purchase with Family Ford and I couldn’t be happier with them. The team takes care of everything from start to finish and makes the car buying process easy and stress free. I highly recommend this dealership! More
by Meganmay09
Employees Worked With
Other Employees :
Chris Sarat , Michael Dale
January 24, 2022
My recent service of oil change etc and defroster issues and new tires and interior detailing was a very satisfactory experience…. Family Ford was accommodating in scheduling and thorough in servicing and f and new tires and interior detailing was a very satisfactory experience…. Family Ford was accommodating in scheduling and thorough in servicing and follow up ! More
by RCHARMAY
January 22, 2022
Very clean and well organized. Service staff helpful. Polite and willing to go the extra step to make sure the customer's experience goof Polite and willing to go the extra step to make sure the customer's experience goof More
by STARRKLAUS
January 21, 2022
Vary easy to work with and we’re vary will to make sure I got the vehicle I need and wanted. got the vehicle I need and wanted. More
by Catherine Thompson
January 19, 2022
The service center works hard and tried to get my car up to specs but after a month of driving around in a cheap subcompact, they were able to get my car to fast charge at some fast chargers, I was told the to specs but after a month of driving around in a cheap subcompact, they were able to get my car to fast charge at some fast chargers, I was told they would get a tech from Ford to look at the car but after a month nothing has happened. It may not be totally the service department's fault because Ford probably rushed to get something out. Well, I guess if you're going electric buy Tesla More
by r_kadlubowski
