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Family Ford of Enfield
Enfield, CT
1,779 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,779 reviews
Verified Customer
May 09, 2021
Very service friendly and very competitive would recommend this dealership very clean inside and out and the salesman was friendly and knowledgeable about the vehicles on the lot recommend this dealership very clean inside and out and the salesman was friendly and knowledgeable about the vehicles on the lot More
by Coldcase541
Employees Worked With
May 09, 2021
This was our first time at Family Ford. Ken (Service Dept) was friendly, knowledgeable and helpful when scheduling. The same customer service continued at drop off and pick up. Dept) was friendly, knowledgeable and helpful when scheduling. The same customer service continued at drop off and pick up. More
by Lisa C
Employees Worked With
May 07, 2021
Great customer service very personal prompt and always gets back with the right information also very accommodating loud me to leave my vehicle while I went on a week vacation and called me and let me kno gets back with the right information also very accommodating loud me to leave my vehicle while I went on a week vacation and called me and let me know that it was already More
by Johne
Employees Worked With
May 06, 2021
Your dealerships service department is absolutely amazing. Whenever I go in there I always receive the best service possible. It seems like your service people really care about their customers and I amazing. Whenever I go in there I always receive the best service possible. It seems like your service people really care about their customers and I thank you and I appreciate you. A special thanks to Greg More
by charles.travali
Employees Worked With
May 04, 2021
Agnes top notch!! Attentive to detail, friendly service with a smile. I enjoyed talking with Agnes throughout my service appointment on Friday, April 30th, 2021. with a smile. I enjoyed talking with Agnes throughout my service appointment on Friday, April 30th, 2021. More
by Betty Boop
May 03, 2021
I had a great experience with check in and it was faster than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy More
by Justjoshin.sully
May 03, 2021
My husband and I have worked with Family Ford for many years, as far back to its days in Chicopee. We have always been pleased with our purchase, both new and used, and the service we received when we br years, as far back to its days in Chicopee. We have always been pleased with our purchase, both new and used, and the service we received when we brought our cars or trucks in for service. Keep up the good work! More
by JCLINI
Employees Worked With
May 01, 2021
Good job. Very professional. Easy to get an appointment. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. Very friendly. Have been servicing this truck since 2001. Have no big problems. Truck acts like it's brand new. More
by DAPHTRAINS
Employees Worked With
