Family Ford of Enfield

Ken took care of me when I brought my truck in for service. The service was timely. The price was as expected. I love the new facilities. service. The service was timely. The price was as expected. I love the new facilities. More

Brought my used Escape to Enfield Family Ford for an oil change, door code, and cross wiring on the front & rear wiper fluid (done by a body shop not Ford). They solved all 3 items. change, door code, and cross wiring on the front & rear wiper fluid (done by a body shop not Ford). They solved all 3 items. More

I have bought my last 3 pickups from Family Ford Enfield. I have always received prompt, professional and excellent service.The sales and service departments have top notch people who are friendly and knowle I have always received prompt, professional and excellent service.The sales and service departments have top notch people who are friendly and knowledgeable.The service department has jumped through hoops for me a couple of times. Good people! More

Called for appointment for a recallWas set up with one Called for appointment for a recall Was set up with one within 3days away. Was pleased about how the service was handled upon arriving there Called for appointment for a recall Was set up with one within 3days away. Was pleased about how the service was handled upon arriving there More

First person I spoke to on phone was rude because I didn’t buy the car there but was having it towed there. I explained I was told they would only tow to closest dealer he pretty much called me a liar didn’t buy the car there but was having it towed there. I explained I was told they would only tow to closest dealer he pretty much called me a liar. I then explained what my dealer said was wrong and the battery was tested good. I show up to pick it up and they replaced the battery. I then had to bring it to Greenfield for the software update on the emergency brake shock was the issue I told them about. Wouldn’t recommend this place to anyone. More

As always I bring my 2011 ford F150 to Family ford for general maintenance and and of course repair, which is rarely needed. On this visit I knew I had a problem with the front end. The crew at Family For general maintenance and and of course repair, which is rarely needed. On this visit I knew I had a problem with the front end. The crew at Family Ford identified and corrected the problem in an expedient manner. Service well done. Thanks Family ford! More

They were very friendly and did a top notch job finding out what was wrong and getting it fixed. I will go back to them in a heartbeat and recommend them to all my family and friends. out what was wrong and getting it fixed. I will go back to them in a heartbeat and recommend them to all my family and friends. More

Got me in at my convenience for my oil change. There was no line at service and was glad to get a call when my car was finished. no line at service and was glad to get a call when my car was finished. More

Have always gotten good service and helpful advice from everyone at Family Ford of Enfield. My only complaint is with this survey format that requires 25 words or more to validate my response! everyone at Family Ford of Enfield. My only complaint is with this survey format that requires 25 words or more to validate my response! More

Job well done...as always! I had my alignment checked and my Explorer detailed, it looks brand new! Agnes & Ken were fabulous! They are always so helpful! Thank you! my Explorer detailed, it looks brand new! Agnes & Ken were fabulous! They are always so helpful! Thank you! More