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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
April 22, 2021
Booking an appointment went smoothly.Taking in the car Booking an appointment went smoothly. Taking in the car went very well. I assume the service was done correctly. I was informed when my car was rea Booking an appointment went smoothly. Taking in the car went very well. I assume the service was done correctly. I was informed when my car was ready for pickup and that also went well. More
by cef4
Employees Worked With
April 21, 2021
Love the new remodel of the Service area. As always the staff is very courteous. I usually drop my car and I did this time and was ready within the time estimate I was given. staff is very courteous. I usually drop my car and I did this time and was ready within the time estimate I was given. More
by Larae
Employees Worked With
April 21, 2021
Poor communication It was not clear what I needed to do. Sales didn’t communicate when things were ready. Financial numbers were incorrect. Phone calls were not returned do. Sales didn’t communicate when things were ready. Financial numbers were incorrect. Phone calls were not returned More
by JILLDANGLEIS
Verified CustomerApril 20, 2021
Good service- longer Saturday hours-with more techs-to complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 More
by Al
April 20, 2021
Jorge did an excellent job. Couple minor things that needed to be fixed. They went above and beyond! I will recommend and continue business with Family Ford. Top notch!!! needed to be fixed. They went above and beyond! I will recommend and continue business with Family Ford. Top notch!!! More
by Rfinucane40
April 20, 2021
Appointment was made to fit my schedule, service was done on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. More
by ARTISANINK
April 19, 2021
I left my car here for a complete oil change and they were very courteous and provided the best customer service experience. I was out of here in no time! were very courteous and provided the best customer service experience. I was out of here in no time! More
by DENGLESE9369
Employees Worked With
April 19, 2021
Friendly very clean the remodel of the building is perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot More
by henaoadrienne7457
April 19, 2021
Great job fast , it took no time at all and KEN BROWN is a great guy to work with ,he takes pride in the work preformed at FAMILY FORD and makes sure you leave satisfied that your car was fixed right a great guy to work with ,he takes pride in the work preformed at FAMILY FORD and makes sure you leave satisfied that your car was fixed right More
by jbdangelo
Employees Worked With
