Family Ford of Enfield

What a xxxx of a crew over there!Can't wait to see them What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. More

Agnes is the best of the best She is great. She took care of what needed to be done and was very efficientThankyou very much Agnes of what needed to be done and was very efficientThankyou very much Agnes More

Service department was fantastic, our vehicle was towed into their shop for an oil leak. Vehicle was diagnosed, fixed and cleaned in only a couple of hours, will definitely go back for all of our maintena into their shop for an oil leak. Vehicle was diagnosed, fixed and cleaned in only a couple of hours, will definitely go back for all of our maintenance needs. More

Extremely poor service- vehicle was brought in for multiple repairs, advised repaired on multiple occasions when it was not. Damage done to interior during repair. No rental offered when vehicle was multiple repairs, advised repaired on multiple occasions when it was not. Damage done to interior during repair. No rental offered when vehicle was out of service for four months. Stay away from manufacturer and dealer. More

Felt like I was taken advantage of. Got service done said they fixed the problem charged 600. .. didn't fix the problem. Had to spend another 300 more to actually fix the problem. They only gave me a 25 doll they fixed the problem charged 600. .. didn't fix the problem. Had to spend another 300 more to actually fix the problem. They only gave me a 25 dollar discount. We are expecting our second child and I told them our money concerns and they didn't care. My dad Eugene Torone spends thousands of dollars for the business he works for SLAM. If he had gone in he wouldn't have been treated like this. More

Excellent customer service in regards to new purchase. Service department is excellent as well.Owner manager Chris Sarat and sales associate John Tranghese was professional and courteous. Service department is excellent as well.Owner manager Chris Sarat and sales associate John Tranghese was professional and courteous. More

I love family ford. I had an issue around a year ago, and I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a re I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a reasonable time, and did not give me a hard time at all. You earned my loyalty. Thank you family ford! More

Very polite, very professional staff. Worked with Ken who, not only explained the repair of my truck step by step and kept me informed via phone, but also sent pictures to my phone. Thank You so much! who, not only explained the repair of my truck step by step and kept me informed via phone, but also sent pictures to my phone. Thank You so much! More

As always a great experience and I will be back. I like the drive in to service that was added. The only extra I can suggest is to have vehicles serviced vacuumed and washed after the service is done. the drive in to service that was added. The only extra I can suggest is to have vehicles serviced vacuumed and washed after the service is done. More

We had a very easy experience story Family Ford! No pressure salesperson, and they made all of the financing arrangements and got us the best possible financing deal-lower than what our bank was offeri pressure salesperson, and they made all of the financing arrangements and got us the best possible financing deal-lower than what our bank was offering on used vehicles! More