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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
March 05, 2020
Very friendly staff and service was done efficiently. Everything was explained to me at the time of payment. I was very happy when I left. Everything was explained to me at the time of payment. I was very happy when I left. More
by Atremblay24
March 01, 2020
Sound advice, great product, no hi pressure sales. Came through with everything they promised. A very pleasant experience. I would recommend this dealer to my friends! through with everything they promised. A very pleasant experience. I would recommend this dealer to my friends! More
by tedflanders1
Employees Worked With
Other Employees :
Alicia Riley, Greg Larouche, Michael Dale, Brian Grismala
March 01, 2020
Family Ford always takes care of my family's vehicles. Service is great, affordable and fast. They go the extra step to get to know the customer and make them feel appreciated. Service is great, affordable and fast. They go the extra step to get to know the customer and make them feel appreciated. More
by samekdan
February 16, 2020
Agnus is always great!! I have so much confidence in her and respect her opinion. She is always pleasant respective and will find answers to my questions/issues if she doesn’t have the answer herself! and respect her opinion. She is always pleasant respective and will find answers to my questions/issues if she doesn’t have the answer herself! More
by Christine03151968
Employees Worked With
Agnus Service Dept
February 15, 2020
Great service as always It is nice to go to a place were everyone is friendly and is well versed in answering technical questions in terms anyone can understand. Great Job It is nice to go to a place were everyone is friendly and is well versed in answering technical questions in terms anyone can understand. Great Job Family Ford. More
by cattrack
February 15, 2020
Fast and friendly service. There is a reason I keep bringing my car back to Family Ford of Enfield. The service staff take good care of me and my vehicle and never feel pushy or There is a reason I keep bringing my car back to Family Ford of Enfield. The service staff take good care of me and my vehicle and never feel pushy or like they are trying to take advantage of me. I've never had any complaints about the work they do and I will continue to bring my car to them for as long as I own it. More
by xz9507
Employees Worked With
Greg Ayers
February 03, 2020
Very pleasant and easy to buy a truck I know you are under construction which made no difference to me. I was very happy with my salesman John Transege. All the people i dealt with in Enfi I know you are under construction which made no difference to me. I was very happy with my salesman John Transege. All the people i dealt with in Enfield were very helpful and friendly More
by john
Employees Worked With
JOHN TRANSGESE 5STAR, Mike Moriarty
January 30, 2020
I always get my Mustang serviced there.They have an excellent team.My wife and Zi have a 2019 EcoSport and a 2010 Mustang GT.I wouldn’t think of getting them serviced anywhere else. excellent team.My wife and Zi have a 2019 EcoSport and a 2010 Mustang GT.I wouldn’t think of getting them serviced anywhere else. More
by george.edmonds477
Employees Worked With
Mike Moriarty, Alicia Riley, Steve Archambault
January 30, 2020
Quick fix of CEL. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. More
by m272993
Employees Worked With
Steve Archambault
January 09, 2020
In and Out ,No Issues Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, STEVE More
by leopetrossi
Employees Worked With
Ken Brown(Service) John Tranghese(Sales) , Alicia Riley, Steve Archambault
