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Family Ford of Enfield
Enfield, CT
1,819 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,819 reviews
Verified Customer
October 12, 2024
Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. .. They gave me a ride home from the appointment when a loaner was not available. More
by Lisa.Castonguay
October 11, 2024
We had to take the car in for a recall, Agnes was helpful and responsive to our needs. and responsive to our needs. More
by Bigjames44
Employees Worked With
October 10, 2024
The service was great and staff pleasant. The repair was done well and I am satisfied with the job. The repair was done well and I am satisfied with the job. More
by David1361
October 05, 2024
Everyone that I have dealt with at Family Ford has been very professional and personable. From sales to service they are always willing to work with you. A very good place to do business very professional and personable. From sales to service they are always willing to work with you. A very good place to do business More
by Garydhagar
October 05, 2024
Everyone is very friendly helpful and professional Process of special ordering a new car to purchasing it went really well Process of special ordering a new car to purchasing it went really well More
by sjmeade62
Employees Worked With
October 03, 2024
Thanks to Rick - a Mgr there…. He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took car He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took care of me by making sure all 4 were replaced. It may have been covered under the warranty, but maybe some of it wasn’t. Nonetheless, Rick stepped up and took care of me, which was so appreciated. Solid guy. . More
by jerrybiancucci
Employees Worked With
October 03, 2024
She was very kind and helpful with the entire process of buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) More
by JOHNNY92_ASANZA
Employees Worked With
October 03, 2024
This dealership is a favorite. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. More
by PONIDRIVR46
