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Family Ford of Enfield
Enfield, CT
1,510 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,510 reviews
September 15, 2023
I have purchased several vehicles through Billy and always have a great experience. He goes above and beyond every time. always have a great experience. He goes above and beyond every time. More
by MDEMBKOSKI
Verified Customer
Helpful September 14, 2023
Great customer service. Easy and fast deal, Jorge was excellent. Friendly and knowledgeable staff. Very pleased with my purchase Easy and fast deal, Jorge was excellent. Friendly and knowledgeable staff. Very pleased with my purchase More
by BRODERICK
Employees Worked With
September 12, 2023
Great fast service and the employees are friendly and helpful and a comfortable waiting room helpful and a comfortable waiting room More
by Cheryl
Employees Worked With
September 11, 2023
The service has been fantastic so far service managers have been very helpful everytime I have an appointment have been very helpful everytime I have an appointment More
by PDODD47246
Employees Worked With
September 09, 2023
Aside from a few minor mix ups things went well Friendly, professional and helpful sales staff and associates. Very pleased with the transaction of my new car purchase. professional and helpful sales staff and associates. Very pleased with the transaction of my new car purchase. More
by rghaydon
September 08, 2023
My car has a Crack and scratch in the tail gait i have called the manager to report and have not heard back. I'm getting very upset!! They need to do right and fix this! I really hope they call me back an called the manager to report and have not heard back. I'm getting very upset!! They need to do right and fix this! I really hope they call me back and do the right thing and fix this. More
by BREAHNABOUCHER
Employees Worked With
September 03, 2023
Pleasant and informative of work done. First visit there with my car. I will return when maintenance is needed. First visit there with my car. I will return when maintenance is needed. More
by dugester
September 02, 2023
Awesome, courteous, timely, very satisfied with the service. I will continue to service both my Ford’s at Family Ford. Thanks again. service. I will continue to service both my Ford’s at Family Ford. Thanks again. More
by MFGHCHS05
September 02, 2023
Everyone was very nice the only problem was my credit union check was not accepted. The salesman was not clear in relaying that at time of purchase . We were able to work it out but was a bit stressful. union check was not accepted. The salesman was not clear in relaying that at time of purchase . We were able to work it out but was a bit stressful. Love the new vehicle More
by Ford
Employees Worked With
September 01, 2023
Family Ford has been very good to my service. Request they, keep me updated on what you need to do Request they, keep me updated on what you need to do More
by dannylev50
