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Family Ford of Enfield
Enfield, CT
1,781 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,781 reviews
April 15, 2024
Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to The facility is clean and comfortable place to wait if you have to More
by mcarragher1
Verified Customer
April 14, 2024
I had a fantastic experience at Family Ford. My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me wit My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me with my situation. What more can you ask for? More
by nlarivee221
Employees Worked With
Other Employees :
Ms. Sarat in financing. She was thorough, patient and kind. Amazing experience.
April 13, 2024
Always get good service at family ford, sometimes prices are a bit high, but the work is good are a bit high, but the work is good More
by LALU58
April 06, 2024
The staff was excellent and the work was just fine . I would recommend Family Ford in the future. I would recommend Family Ford in the future. More
by fppeg@aol.com
April 04, 2024
Good people and very helpful. They have very knowledgeable staff and a good turnaround. Would recommend them to others. They have very knowledgeable staff and a good turnaround. Would recommend them to others. More
by YZF891
April 04, 2024
Accountable, thorough, attention to detail , customer advocate , good listening and follow through, quality of work seems high. Great experience with Agnes and Gregg as well and a few of the mechanics advocate , good listening and follow through, quality of work seems high. Great experience with Agnes and Gregg as well and a few of the mechanics More
by Raffiahome
Employees Worked With
I think it was Ray but I've had great luck with all the service advisors and staff
April 04, 2024
They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. bought here. Decent sales folks. Great service. More
by gerrybarnett.c10
April 04, 2024
Customer service at the service department was exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my salesman Gary Extremely friendly atmosphere More
by djs478478
April 03, 2024
Enfield Ford is all about the service. I bought 4 cars from this dealership because I trust the service I get I bought 4 cars from this dealership because I trust the service I get More
by DRLORD
