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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,780 reviews

November 30, 2023

I waited over three hours for my car. When I made the appointment I wasn't told the wait would be that long. If I knew in advance, I would have arranged for someone to pick me up. More

by LML4543
Recommend Dealer
Yes
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Nov 30, 2023 -

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 30, 2023

Fast, efficient service. It took the exact time they told me it would take. Good experience. More

by Ljjrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

November 30, 2023

Family Ford of Enfield dose a great job taking care of my vehicle! The folks there are always friendly and very knowledgeable! Thank you! More

by debcz1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2023

Came in with a problem didn't have an appointment they were able to get me in and fixed my truck very happy More

by RONDOG1960
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Nov 30, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 28, 2023

We went for a free service check up for a car we bought in June. Everyone was very helpful and friendly! More

by Dhoylek51
Recommend Dealer
Yes
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Nov 28, 2023 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

November 28, 2023

Quick and expensive Extremely quick and efficient. Everyone I worked with was great but it was expensive More

by thomasrizzo06241
Recommend Dealer
Yes
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Nov 28, 2023 -

Family Ford of Enfield responded

Thank you for your kind review, Thomas. We are glad to hear that you had such a positive experience, and we look forward to seeing you again here at Family Ford of Enfield!

November 26, 2023

From start to finish, the experience was professional, fast and enjoyable for a linkage recall! More

by rondupre
Service Time
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Family Ford of Enfield responded

Ron, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 24, 2023

Very, quick and thorough eval. Of truck. Oil change, tire pressure, brakes, tire condition, battery More

by ATLANTICCHOPPERS
Recommend Dealer
Yes
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Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

Great service dept always quick to respond to questions and problems. My Ford dealer of choice More

by PATMACARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for taking the time to leave us a five-star rating. We will share your comments with our team, and we look forward to working with you again.

November 23, 2023

The gave me a ride home when i didn't have one, very respectful Very thankful for their help More

by Skippydip321
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
Report | Print
Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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