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Family Ford of Enfield
Enfield, CT
1,794 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,794 reviews
September 28, 2023
This was my first visit to Family Ford, and now it won’t be my last. Agnes was very thorough and informative! The gentleman who helped get me an appointment was great to work with as well! Night and day fro be my last. Agnes was very thorough and informative! The gentleman who helped get me an appointment was great to work with as well! Night and day from the normal ford dealership I go to. Great job Family Ford of Enfield! Thank you! More
by Samantha.looke
Verified CustomerEmployees Worked With
September 26, 2023
Great service experience courteous service writer. In and out quickly. Nice waiting area. Thank you In and out quickly. Nice waiting area. Thank you More
by Doug_metivier
Employees Worked With
September 26, 2023
I find the service dept. very friendly and know what they are doing. Haven’t used the sales dept in about 5 yrs. In the service dept Ken Brown awesome very friendly and know what they are doing. Haven’t used the sales dept in about 5 yrs. In the service dept Ken Brown awesome More
by GKNIGHTLY
September 26, 2023
Greg larouchee was helpfull and personable. The buying process went smoothly and the truck was ready to go when promised. Will recommend to my friends. The 1 hour trip was worth it. The buying process went smoothly and the truck was ready to go when promised. Will recommend to my friends. The 1 hour trip was worth it. More
by Ajkueblbeck
Employees Worked With
Greg Larouche
September 26, 2023
I received very professional service from the good people of Family Ford. The staff is helpful and welcoming. All good vibes on my side. of Family Ford. The staff is helpful and welcoming. All good vibes on my side. More
by rfb2011
September 23, 2023
Mostly Everyone is helpful, polite and concerned. There are a couple though that have attitudes. Overall good experience. There are a couple though that have attitudes. Overall good experience. More
by JW
September 23, 2023
Great service! I plan to be back for any work I need done in the future I plan to be back for any work I need done in the future More
by darlenew
Employees Worked With
September 21, 2023
Great Service . .. Very Happy .. Nice people ....will stop in again if I have any Problems .. Very Happy .. Nice people ....will stop in again if I have any Problems More
by GUSTINS77
September 19, 2023
I have no problems with the sales department. The service was great. They were kind and generous worked diligently with us so we all could come to negotiations with a great outcome. The service was great. They were kind and generous worked diligently with us so we all could come to negotiations with a great outcome. More
by DLEGAULT335
Employees Worked With
