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Family Ford of Enfield
Enfield, CT
1,499 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,499 reviews
August 24, 2022
Clean and friendly staff. Great personal conversation with salesman who sold me vehicle nine years ago! Great personal conversation with salesman who sold me vehicle nine years ago! More
by KARLSRU
Verified CustomerEmployees Worked With
Helpful August 24, 2022
Outstanding service Agnes and Greg are always exceptionally helpful in notifying us and making sure everything is done correctly. Both of them are why we use Family Ford’s Service exceptionally helpful in notifying us and making sure everything is done correctly. Both of them are why we use Family Ford’s Service More
by COWDOGs
August 19, 2022
The people were courteous enough. They gave me a ride home after I dropped off my car which was thoughtful . I was having transmission work done . I dropped the car off on Monday and They gave me a ride home after I dropped off my car which was thoughtful . I was having transmission work done . I dropped the car off on Monday and they diagnosed it. They had to wait for parts which came in on Thursday. They told me it would be a 9 hour job. I didn’t get the car back till the following Wednesday. In the process of fixing the transmission the mechanic accidentally broke off the connection to the solenoid and it could not be repaired because the connector was rusty. I had to pay for a new solenoid; in other words I had to pay for his mistake which didn’t make sense. They gratefully worked with my extended warranty company to cover most of the transmission repair and the transmission problem is resolved as of this submission. The courtesy vehicle picked me up at home and brought me to the dealership which I appreciated. The driver was wonderful . I’m surprised a dealership of that size does have loaner vehicles. As I was driving home I realized I forgot to use my AAA Membership to get a discount on the repair. More
by brucecleinman
August 15, 2022
They are very detail oriented and sincerely concerned about your total satisfaction. From start to finish a great experience! Reasonably priced! about your total satisfaction. From start to finish a great experience! Reasonably priced! More
by seanchristopherdoyle
August 10, 2022
Wesley Prucker takes great care of my truck. Fixed leak in roof. Does oil changes when it was under warranty. Plow fit great. Fixed leak in roof. Does oil changes when it was under warranty. Plow fit great. More
by Geoff
August 09, 2022
Enfield Ford was fantastic! Best experience out of any dealership I have been to! If I ever need another vehicle I will check them first! Best experience out of any dealership I have been to! If I ever need another vehicle I will check them first! More
by scupking
August 07, 2022
Professional, informative, clean, friendly sales staff, good communication, honest, accurate and realistic time frame s good communication, honest, accurate and realistic time frame s More
by jnavarro
Employees Worked With
Other Employees :
Gary Craven (sales)
August 07, 2022
Had a great service for my f150 . They replaced the transmission at no cost to me. They replaced the transmission at no cost to me. More
by JSHAVOR
August 05, 2022
The quality of the work done was way below standard. The service department did an excellent job getting me in as I was out of town I live in Pennsylvania. But the repairman that did the work should be The service department did an excellent job getting me in as I was out of town I live in Pennsylvania. But the repairman that did the work should be fired More
by pappy6789
