Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Ford of Enfield
Enfield, CT
1,471 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,471 reviews
July 08, 2021
The service always great. The service writers are always pleasant and explain what should be done. The new facility is comfortable and clean, I will probably purchase a vehicle there at some point. pleasant and explain what should be done. The new facility is comfortable and clean, I will probably purchase a vehicle there at some point. More
by IKONDB29
Verified Customer
Helpful July 08, 2021
Had a issue with my battery and it was resolved first thing in the morning service was great and I look forward visiting again the staff is very friendly!! thing in the morning service was great and I look forward visiting again the staff is very friendly!! More
by RT31966
Employees Worked With
July 07, 2021
Absolutely the best customer service. George was friendly and super knowledgeable. Was not pushy or condescending.He was extremely patient and professional. I will be recommending him and this dea friendly and super knowledgeable. Was not pushy or condescending.He was extremely patient and professional. I will be recommending him and this dealership to friend and family. More
by hpbylani
July 07, 2021
The service department is pleasant, helpful, explains exactly what needs to be done and why, and how much it will cost. It is clean and pleasant, too. exactly what needs to be done and why, and how much it will cost. It is clean and pleasant, too. More
by KRISTINAJLOON
Employees Worked With
July 07, 2021
Probably the best service experience I’ve had. Agnes (service consultant) was friendly, efficient and competent. In other words I was treated like family. I definitely recommend Family Ford for your ser (service consultant) was friendly, efficient and competent. In other words I was treated like family. I definitely recommend Family Ford for your service needs. More
by Mike
Employees Worked With
July 06, 2021
Spent 1.400 dollars and they messed up my door on my truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief at family Ford of enfield. There using There customer's to help pay for the new building. Will never go back they over charge and put stuff in your vehicle you don't need to make a buck More
by Mrgwhjr
Employees Worked With
July 06, 2021
Poorly diagnosed beak issue that cost me $400 in repairs I didn’t need. Even after I questioned the diagnosis I was told that the loose trim was the issue. it wasn’t! I didn’t need. Even after I questioned the diagnosis I was told that the loose trim was the issue. it wasn’t! More
by GREGWNUK
Employees Worked With
July 05, 2021
Very efficient waiting area very comfortable and super clean coffee& water a plus clean coffee& water a plus More
by JDL52765
Employees Worked With
July 05, 2021
Family Ford Service is Great and Greg is Extremely Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in More
by showguns44
July 05, 2021
Very friendly people. The car was very clean and they paid particular attention to the small details and also to my suprise cleaned the windows paid particular attention to the small details and also to my suprise cleaned the windows More
by TOM.WILKINSON
Employees Worked With
