Family Ford of Enfield

Lincoln was in for 90 K checkup; Family Ford did a great joy servicing it. Car even seams to run like new again. Have been going there for 10 years and are very happy with their service. Staff is always joy servicing it. Car even seams to run like new again. Have been going there for 10 years and are very happy with their service. Staff is always friendly and helpful. Shirley Wainman More

Horrible service department - stay away! Ken is just rude and not customer friendly. Mechanics are careless and often leave more damage than they attempt to repair. I keep giving them one m Ken is just rude and not customer friendly. Mechanics are careless and often leave more damage than they attempt to repair. I keep giving them one more chance as the lady who oversees service is really nice. But her staff is just awful. From front desk at service to the mechanics (if you can even call them that). Ruined my door panels, scratched my wheels and tore up my lug nuts with their air tools. Three folks in waiting room all said the same thing. So it’s not just me. Wage up Chris Sarat! Your family should divest themselves of this dealership. More

Ken in service is not very honest and just plan rude. I will never go back. Service has always been sub par at this dealership (mechanics make a mess with their boot scuff marks on door panels and are ov I will never go back. Service has always been sub par at this dealership (mechanics make a mess with their boot scuff marks on door panels and are over zealous with air tools - damaging fasteners - But Ken’s bad attitude this last time around is what did it for me. Going any where but there from now on for all four of my Fords and telling all my friends to avoid this place. More

Kim in the parts department was a pleasure to work with. She got me the accessory for my truck at a good price and got it quickly. The service department gave me an appointment that worked with my schedule. She got me the accessory for my truck at a good price and got it quickly. The service department gave me an appointment that worked with my schedule. They installed this accessory in a reasonable amount of time, while I waited. Waiting wasn't so bad, considering the comfy chairs and large TV with shows that interested me. When the install was completed, I was out the door, with a fair price, and a professionally installed, cool Ford accessory. More

Greg and Norm in service hooked me up with My recalled fuel control module as it left me dead from putting it off the recall for far too long. In and out and back on the road fuel control module as it left me dead from putting it off the recall for far too long. In and out and back on the road More

Family ford has continuously been a reliable, great dealer, that has taken incredible care of our expedition! dealer, that has taken incredible care of our expedition! More

Family Ford of Enfield Service department knows how to repair older vehicles. Agnes Pusztai pays close attention to the customers needs and does everything possible to get your vehicle back on the road as repair older vehicles. Agnes Pusztai pays close attention to the customers needs and does everything possible to get your vehicle back on the road as soon as possible. The technicians at Family Ford have decades of experience to repair your vehicles and get you back on the road as soon as possible. If you don't have another vehicle to use they will help you in finding a rental. Also the service department will find after market parts for your vehicle if an original Ford part is no longer available. Also the service advisors will apply all coupons and service discounts that apply to your repair in helping you getting a lower repair bill. Hats 👒 off to everyone who works at Family Ford in Enfield. More

Dealership was super helpful with getting my custom order completed and kept me updated every step of the way. All my questions during the buying process were answered professionally and to my satisfaction. completed and kept me updated every step of the way. All my questions during the buying process were answered professionally and to my satisfaction. More

Went in for an oil change and tire rotation. Free with the Ford Pass points. Was only there about an hour and a half. Free with the Ford Pass points. Was only there about an hour and a half. More

I can trust that my repairs are always done correctly and done on time. I am very satisfied with the folks at the service desk as well as the technicians who do the work. done on time. I am very satisfied with the folks at the service desk as well as the technicians who do the work. More