Back

Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,386 Reviews

1,386 Reviews of Family Ford of Enfield - Service Center

Sort by
December 06, 2024

Always great service at Enfield Family Ford. Thy know what the car needs and have a running history of what has already been done and what is needed next. More

by savagedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 06, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2024

Amazing job by all who took care of me. Greg Ayes made sure my truck was taken care of in a timely manner and all my services were complete. Job well done Family Ford of Enfield More

by CSARAT427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Greg and our team appreciate your business and hope to see you again soon!

November 29, 2024

Clean friendly on time helpful informative exclamations are clear and easy to understand very professional More

by HOOKKJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 27, 2024

Excellent service with excellent people. They never let you down. These folks are honest and keep you informed along the way. More

by Art&Alice
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
Nov 27, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

November 27, 2024

I was very pleased with the service and the pickup and delivery of my car, do wish you still sold cars like my focus at my age I do not like SUVs More

by LORRAINE.RHOADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review, Lorraine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

November 25, 2024

The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years More

by JAMESMCARD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Family Ford of Enfield responded

James, Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 23, 2024

This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2024

Good service department. They caught a problem in my car that I didn't know existed and fixed it quick. More

by ANGELCAKE805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Ford of Enfield.

November 22, 2024

Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always More

by BlueLady '07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 21, 2024

Love the valet service pick up and delivery door to door that Family Ford offers More

by MICHEAB50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see a familiar name for my phone
Nov 21, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

...
9
...