Family Hyundai

Ken Begeske is very customer oriented and thorough when it comes down to answering questions and identifying issues that need to be resolved. Thank you for having staff like Ken working with you because it comes down to answering questions and identifying issues that need to be resolved. Thank you for having staff like Ken working with you because it makes visiting your dealership an extremely more pleasant experience than at previous dealerships I've been to. Keep up the great work!! Dan Wilkins More

The atmosphere inside the dealership was very comforting. The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experie The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experience everyone was friendly and respectful. More

I have been using the service since 2014. The staff is courteous and professional always. The staff is courteous and professional always. More

I am very pleased with the service crew, specially Bryan, who has been great in my last 2 visits who has been great in my last 2 visits More

It's OK. Too long a wait, and I was only getting a recall done. No one came told me about other issues till I ask if my car was done. Appointment time 1:30, I Too long a wait, and I was only getting a recall done. No one came told me about other issues till I ask if my car was done. Appointment time 1:30, I got there at 1:10 I left out at close to 4:00pm. More

I have done all of the service for my car at Family Hyundai and will continue to do so for my new car. I have nothing but good experiences at this dealership. Zeke was very helpful and made the process Hyundai and will continue to do so for my new car. I have nothing but good experiences at this dealership. Zeke was very helpful and made the process quick and easy. I will definitely recommend. More

Well when I arrived they were very professional and understanding of my visit. And told me approximately how long it would take and what I need for future of the car to be fixed and maintenance. I will understanding of my visit. And told me approximately how long it would take and what I need for future of the car to be fixed and maintenance. I will definitely be back there for more work on are family car. More

Nobody answers the phone. Nobody returns calls. They make you pay for their own incompetence. Terrible. Nobody returns calls. They make you pay for their own incompetence. Terrible. More

Horrible customer service, and even worse service department. Every time I had to bring my car in for service it turns into a nightmare. The car is there for way too long just for diagnosis and to department. Every time I had to bring my car in for service it turns into a nightmare. The car is there for way too long just for diagnosis and to be told that they had to order parts and I’ll have to bring it back a second time which again takes way longer than it should. And I have to hassle with them for a loaner vehicle which I am entitled to in my platinum warranty but they say they don’t have any. 0 out of 10 will never do business with Family Hyundai again nor will I recommend them to anyone but I 100% will advise against doing business with family Hyundai every chance I get! More

It was great to stop in and be greeted by Colin and be provided with great service. Everything went smoothly and my car was serviced to my expectations. provided with great service. Everything went smoothly and my car was serviced to my expectations. More