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Family Hyundai
Tinley Park, IL
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,271 reviews
May 27, 2023
I was left waiting for 3 hours for a service that was estimated to be 1 hour. When I went to Kenneth, the gentleman who was assisting me, he dismissed me with an inconclusive answer and later left for th estimated to be 1 hour. When I went to Kenneth, the gentleman who was assisting me, he dismissed me with an inconclusive answer and later left for the day without ever giving me back my keys or even letting me know that the service was done. It was really disappointing to be treated like that. The only way I found out my car's service had been completed was by finding another service provider who just happened to be around. If not for them, I don't know how long I would've been sitting there. More
by oliviatea93
Verified CustomerEmployees Worked With
Kenneth
May 27, 2023
Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. patient. They are very knowledgeable about their products. More
by LEN.KAZMIERCZAK
May 27, 2023
Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. patient. They are very knowledgeable about their products. More
by LEN.KAZMIERCZAK
May 27, 2023
A very professional staff. They get you in out in the shortest amount time possible. They get you in out in the shortest amount time possible. More
by LILLIEJAN11
Employees Worked With
May 26, 2023
Best service department and Hyundai dealership around. Mike in service was incredible in helping us deal with our 2016 Sonata issues and resolved them all - many thanks! The Suenkens Mike in service was incredible in helping us deal with our 2016 Sonata issues and resolved them all - many thanks! The Suenkens More
by BSUENKENS
Employees Worked With
May 26, 2023
I am upset because the service rep told me a different price for my key to be programmed to my car was $160. When I arrived to pick up my key two months later, the service rep told me $180. price for my key to be programmed to my car was $160. When I arrived to pick up my key two months later, the service rep told me $180. More
by GORDON.TERESA
Employees Worked With
I don’t remember the name
May 26, 2023
Efficient and friendly staff. Overall had a great experience and would highly recommend anyone looking to buy. Overall had a great experience and would highly recommend anyone looking to buy. More
by rosi.huerta
May 26, 2023
The experience was one of a kind. The employee was helpful and respectful. I would come back next time. The employee was helpful and respectful. I would come back next time. More
by danutazubrzycka
Employees Worked With
