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Family Hyundai
Tinley Park, IL
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,334 reviews
February 06, 2020
Am very happy with my Hyundai why am I happy?its 9 years old I will get a new one from the same dealership 🤡 Joker was a great movie for a 75 year old 🤡 old I will get a new one from the same dealership 🤡 Joker was a great movie for a 75 year old 🤡 More
by Archie
February 05, 2020
Took their time with understanding my situation and they still helped me get the car I needed. I appreciate their service and their customer service still helped me get the car I needed. I appreciate their service and their customer service More
by jm-jackson2
Verified CustomerEmployees Worked With
Zarius Green
February 05, 2020
Excellent Service Service was done quickly and vehicle was washed. Service people make recommendations on future service, but never play the hard sell game. It's alwa Service was done quickly and vehicle was washed. Service people make recommendations on future service, but never play the hard sell game. It's always my decision on my time frame. More
by Jblake4
Employees Worked With
Tom Salin
February 04, 2020
Always welcoming and efficient. Comfortable waiting area. All good. Work was done as told. They kept me updated. Even had free donuts. Car was cleaned area. All good. Work was done as told. They kept me updated. Even had free donuts. Car was cleaned More
by kkraft5401
Employees Worked With
Not sure
February 04, 2020
I was completely satisfied. I have been a loyal customer of Family for 12 years. I bought my 2008 Sonata from Family and recently purchased a 2020 Tucson. I have always received I have been a loyal customer of Family for 12 years. I bought my 2008 Sonata from Family and recently purchased a 2020 Tucson. I have always received great service from the service department and great service when I purchased my new vehicle. More
by KAREN15163
Employees Worked With
Tom Salin
February 03, 2020
SERVICE: OIL CHANGE & MAINTENANCE Took car in for oil change/maintenance & was taken care of promptly. Service tech suggested what needed to be done. Upon maintenance check, it was det Took car in for oil change/maintenance & was taken care of promptly. Service tech suggested what needed to be done. Upon maintenance check, it was determined I needed a new battery. It was under warranty & promptly replaced. When I arrived to pick up my car, I was pleasantly surprised to find my car washed & cleaned on inside. Very pleased with the service I received. More
by DS
Employees Worked With
Jim
February 03, 2020
I had my 2018 Sonata serviced. I had a oil change and air filters replaced. It was my 15000 mile inspection. Wonderful people there great experience. filters replaced. It was my 15000 mile inspection. Wonderful people there great experience. More
by leoncook7240
Employees Worked With
February 02, 2020
Took car in for oil change. Went fast. Good service. Always go here for service. Nice staff to do business with. And car is always washed after service Always go here for service. Nice staff to do business with. And car is always washed after service More
by Barbiee13
Employees Worked With
February 01, 2020
Awesome Did a walk in on an oil change and it was time for tire rotation also got it done and I was on my way home. Pleasant experience and my salesperson. L Did a walk in on an oil change and it was time for tire rotation also got it done and I was on my way home. Pleasant experience and my salesperson. Larry Edwards is the greatest! Come see him when you need a car at Family Hyundai! More
by 1212colette
February 01, 2020
The dealership was wonderful, taking their time to answer all my questions and not making me feel they are just trying to get a sale. Once I made my decision Jerry took the time to explain everything from th all my questions and not making me feel they are just trying to get a sale. Once I made my decision Jerry took the time to explain everything from the financing to all the features of my new SantaFe making sure I had no questions left unanswered. The entire staff was wonderful! More
by MAUREENHITZEMAN
