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Family Hyundai

Tinley Park, IL

4.4
9,587 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,587 reviews

January 06, 2020

The dealership is a very nice and clean facility with very nice people to deal with and our salesman Ricky Gushi was very helpful and knowledgeable and very patient with us i have bought several vehicles More

by ARNULFO-PULIDO
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy-5 stars
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful. We are happy to hear that Ricky was able to assist you.

January 06, 2020

Oil leak They replaced the oil pressure switch which was under warranty. Only drawback was I had to wait 10 days to bring it in because they were so busy. Bu More

by jmonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one. Sorry for the long wait, but we appreciate your patience!

January 06, 2020

Quick and easy service I was scheduled to have a 22,500 mile checkup and expected to have to wait most of the day on a saturday, but was pleasantly surprised that my car was More

by BLANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice latina woman.
Jan 06, 2020 -

Family Hyundai responded

Thank you for the detailed review. We appreciate your patience and we are glad that you are pleased with your experience, overall!

January 06, 2020

Awesome customer service As soon as I stepped in I felt very welcomed and comfortable. From the beginning of picking out my car to finally leaving with it, everyone was so tho More

by ROGEL359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 05, 2020

Excellent service and family friendly. My salesman PJ Smith, assisted by Sam Wallace, made car buying so less stressful. Each department I encountered I was met with a representative that w More

by ISYCULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Sam Wallace and the finance approval officer
Jan 06, 2020 -

Family Hyundai responded

Thanks for choosing Family Hyundai! We are happy to hear that PJ and Sam were able to make your experience great.

January 05, 2020

Oil change Brian was very kind and listened to my concerns. He made sure to explain what was found and assured me everything was taken care of. People like him More

by WAFAZEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 06, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us. We are glad to hear that Brian was able to assist you and make sure that all the important information was addressed!

January 04, 2020

Alex B at Family Hyundai in Tinley Park is the nicest sales person you can deal with. He knows the insides and out of the Kona and will not pressure you on purchasing. I highly recommend checking out Fa More

by Moisherry
Recommend Dealer
Yes
Employees Worked With
Alex B
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

January 04, 2020

Oil Consumption Testing Crystal initiated an oil consumption test for my 2013 Santa Fe. It only took 3 visits (1 every 1,000) miles.Each time I visited, they took me in witho More

by mikeceleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

January 04, 2020

Thanks for Tuson Buying at end of year sales can be good and bad. You get good deals, but it’s a madhouse. In the end, a very long day resulted in a car that we will More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

January 04, 2020

2011 Sonata engine failure My engine seized well in a busy expressway in Chicago. I had my car towed to the dealership, because the tow driver informed me that this was a known More

by donpinkston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
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