Family Hyundai

Tire problems It was cold and the icon on my dashboard showed my tire pressure was low. I stopped at the service department to ask how I should handle it and Colin It was cold and the icon on my dashboard showed my tire pressure was low. I stopped at the service department to ask how I should handle it and Colin had my tires checked at no charge to me and sent me on my way. More

Mr Simmons is wonderful!!! Mr Simmons, is a wonderful person. When we need service in our car he always make us fell welcome and that is a great felling!!! Mr Simmons, is a wonderful person. When we need service in our car he always make us fell welcome and that is a great felling!!! More

Colin was helpful and professional. Great service with pleasant attitude. I always rely on this facilities help and assistance in keeping my suv rink g perfectly. Thanks! pleasant attitude. I always rely on this facilities help and assistance in keeping my suv rink g perfectly. Thanks! More

Painful buying experience My car was not washed prior to me getting there. I had to ask them to wash it. They knew I would be there to purchase the car. The Sale took 5 hours t My car was not washed prior to me getting there. I had to ask them to wash it. They knew I would be there to purchase the car. The Sale took 5 hours to process and I was only offered 2 bottles of water. Employees were using profanity in the background about my particular purchase. No respect for my budgetary concerns. After the completion of the sale no one fielded additional questions that I had. The car was on an 1/8 of a tank. No consideration for topping off the car. I honestly felt disrespected by the salesman and financial rep for my stance on my own personal budget. I by no means wanted the experience to be terrible. I spent a large amount of money to buy a car from a brand that I love. I drove in from out of town and wanted a fast experience, based on previously agreed upon numbers. Unfortunately, the numbers changed and the experience was not fast. More

recall on items to be repaired items were repaired with out any pressures to repair anything else. Hyundai service was the best ever .I have 4 hundai cars from2012 to 2014 and with items were repaired with out any pressures to repair anything else. Hyundai service was the best ever .I have 4 hundai cars from2012 to 2014 and with this kind of service I would use this dealer for any future needs More

Oil in and out They’re always kind helpful and courteous. I get what I want and need no hassle. Clean comfortable quick. Comfortable lounge clean and good snacks. They’re always kind helpful and courteous. I get what I want and need no hassle. Clean comfortable quick. Comfortable lounge clean and good snacks.. I like the way they are always happy More

Oil change and maintence My Hyundai Tuscon is 13 years old and I have always had it serviced at Family Hyundai , I trust them, my car is in good shape thanks to Family. This i My Hyundai Tuscon is 13 years old and I have always had it serviced at Family Hyundai , I trust them, my car is in good shape thanks to Family. This is my third Hyundai, I had two (2 accents) but I just love the Tuscon, I also recommend using the ad logo on the back window for free oil changes, Thank you Ms. Perkins More

Oil change and tires Brought the car in for an oil change and they noticed a nail in one tire. Was able to get an estimate and have the new tires put on in the same day. W Brought the car in for an oil change and they noticed a nail in one tire. Was able to get an estimate and have the new tires put on in the same day. Was even able to use a coupon! More

Overall Great Experience I recently bought my first new car at Family Hyundai and it was an overall great experience. The sales person, Larry, was kind, attentive and knowledg I recently bought my first new car at Family Hyundai and it was an overall great experience. The sales person, Larry, was kind, attentive and knowledgeable. He made me feel comfortable and secure during the entire process. More

Buying took too long The initial test drive and conversation with the salesman went well. Go to your place 4:10 in the afternoon, shuck hands at 5:20 to buy, I did not le The initial test drive and conversation with the salesman went well. Go to your place 4:10 in the afternoon, shuck hands at 5:20 to buy, I did not leave until 7:50. I did not finance, did not need anything. This took too long, missed dinner, got home a couple hours later than I should of. Staff was apologetic, next time I suggest offering a customer dinner or something for their time spent longer than needed. I would recommend for everything else besides the too long of time to buy a car with cash. More