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Family Hyundai

Tinley Park, IL

4.4
9,406 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,406 reviews

November 07, 2019

New car purchase Overall everything was great. The only thing I can say is the wait time to sign paperwork was ridiculously long. We waited over 2 1/2 hours. On a Wedn More

by HEIDBREDER1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for your candid feedback. We apologize for the long wait and appreciate your patience!

November 07, 2019

Colin was my service writer. He’s always great. He’s very helpful and informative regarding what my car needs as well as options and priorities. More

by ALFRYCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

It is wonderful to hear that Colin was able to help make your experience such a positive one! Thank you for your feedback.

November 07, 2019

Very Helpful Family Hyundai has always taken care of me and my service needs. Colin Simmons has outstanding customer service and is always very helpful and explain More

by SCOTTCBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai with Colin. Thanks for sharing!

November 07, 2019

I was able to get in right away for scheduled appointment and work was completed in less time than given. Enjoyed conversing with sales people during my wait. Would you consider having hot chocolate out du More

by Ioniq Driver
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are glad to hear that your scheduled appointment was smooth and efficient! Thanks for your detailed review.

November 06, 2019

Service Advisor Tom Salin is absolutely the BEST. I made oil change appointment for 7am, Tom checked me in and quickly prepared the paperwork, checked for any pending services. Done in 45 minutes. More

by Fishing Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Thank you so much for sharing your experience! We are happy to hear that your oil change appointment was right on time and efficient.

November 05, 2019

I was greeted right away and my car was serviced in a timely manner. Making an appointment through the Blulink was easy and convenient too. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Lisa, we are glad to hear that your appointment went smoothly and in a timely manner! Thanks for sharing.

November 05, 2019

Great experience For my daughters first car shopping experience Austin made it a great one for her. He was so polite and extremely professional! He said he would make More

by APRIL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AUSTIN OSAS
Nov 06, 2019 -

Family Hyundai responded

Thank you so much for sharing your experience with Family Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your new Hyundai Elantra GT and the team will be thrilled to hear your feedback!

November 05, 2019

New car Great experience with Ricky. He gave us great service and let us tryout different cars to see what we like to buy. Thank you Ricky More

by TDDYSTEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Family Hyundai responded

It’s so nice to hear that Ricky helped make your experience such a positive one. Thanks for sharing!

November 05, 2019

Great Service! Brought my car in for a creaking noise. Turned out I needed brakes and struts. Tom Salin took good care of me as always! I got a loaner car and my c More

by Tam225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

We couldn’t be happier that Tom provided you with great service!

November 05, 2019

Family Hyundai service Service at Family Hyundai was awesome as usual. They finished the work in less time than they said it would take. Someone else finished their job so t More

by AHIRD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 06, 2019 -

Family Hyundai responded

Thank you, it’s so nice to hear that our service staff helped to make your experience such a positive one.

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