Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Hyundai
Tinley Park, IL
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,271 reviews
August 25, 2019
Timely and quality work I purchased my 2007 Sante Fe from Family Hyundai 12 years ago. Many think I’m crazy to keep going back to the dealership to have work done. The few ti I purchased my 2007 Sante Fe from Family Hyundai 12 years ago. Many think I’m crazy to keep going back to the dealership to have work done. The few times I went elsewhere the end result was I took it back to Family Hyundai to repair what someone else did. Colin, Tom, and Mike, always make the experience pleasant and make sure my vehicle is safe before I leave More
by KLH
August 25, 2019
service could be better I asked a service advisor if he could ask the service technician to inspect my brakes and tires and give me the numbers and I did not receive any of I asked a service advisor if he could ask the service technician to inspect my brakes and tires and give me the numbers and I did not receive any of it. More
by czajamateusz92
Verified CustomerAugust 24, 2019
Love Family Hyundai Great service department! Never disappointed working with service and sales, no pressure. Love it! We have purchased 2 cars from Family and have no Great service department! Never disappointed working with service and sales, no pressure. Love it! We have purchased 2 cars from Family and have not been disappointed. More
by WANTROBA_4
August 24, 2019
First oil change for my Tucson Came in for my first oil change for my 2019 Tucson. Colin met me and handled the service call very well. The call was as expected and the waiting ti Came in for my first oil change for my 2019 Tucson. Colin met me and handled the service call very well. The call was as expected and the waiting time minimal. More
by KGT Guy
Employees Worked With
August 24, 2019
Thorough service Just went in for an oil change. Tom got me out when he said he would. He is a good service provider. I actually have oil change this time but I wou Just went in for an oil change. Tom got me out when he said he would. He is a good service provider. I actually have oil change this time but I would like to see coupons for oil changes in the future. Thanks! More
by Dho
Employees Worked With
Tom Salin
August 24, 2019
Ricky was amazing. Ricky was awesome. He went above and beyond to make sure I was satisfied.He went through everything with me explained everything . Asked me several ti Ricky was awesome. He went above and beyond to make sure I was satisfied.He went through everything with me explained everything . Asked me several time if he could get me water while I was waiting. More
by TERAMEARNS
Employees Worked With
August 24, 2019
A Repair we weren’t expecting. All services we had planned on plus a major timing belt replacement were all done in the time mentioned by our service representative. Brian Ramocki All services we had planned on plus a major timing belt replacement were all done in the time mentioned by our service representative. Brian Ramocki explained that even though our car only had 55,800 plus miles on it, the age (11 years) meant the belts had deteriorated and it was advisable to replace them. We were comfortable taking his advise despite the cost. More
by PPARKER999
Employees Worked With
Brian Ramocki
August 24, 2019
Bought a new Hyiundai Tucson in July and a new Kona in Augus Bought a new Hyundai Tucson in July and a new Kona in August. The whole experience was top notch.. I would highly recommend Ricky and the whole Family Bought a new Hyundai Tucson in July and a new Kona in August. The whole experience was top notch.. I would highly recommend Ricky and the whole Family Hyundai team. More
by richardcrowe
August 24, 2019
Great car buying experience Wonderful experience buying our new car. Our salesman Larry was friendly and extremely helpful. We would definitely recommend this dealership to famil Wonderful experience buying our new car. Our salesman Larry was friendly and extremely helpful. We would definitely recommend this dealership to family and friends. We also love our Sante Fe! More
by scott2076
Employees Worked With
August 23, 2019
New Car. My salesman Jerry Lacy was outstanding. Did his very best for me. Would definitely deal with Jerry again. Might as well say Jerry's Hyundai on the fro My salesman Jerry Lacy was outstanding. Did his very best for me. Would definitely deal with Jerry again. Might as well say Jerry's Hyundai on the front of the building. More
by Bob Sticha
Employees Worked With
