Family Hyundai

Great Service The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closi The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closing when I manually put the tailgate down but just wasn't locking I decided I would take it to the service center myself as it was only a couple miles. They didn't have the part needed in stock so I had to leave it. They gave me a loaner car to use for the weekend until the part came in. Very accommodating. More

Long wait Even though I had an appointment it still took an hour and a half to do an oil change. I wish they only did services with an appointment because so ma Even though I had an appointment it still took an hour and a half to do an oil change. I wish they only did services with an appointment because so many people came in without appointments which made mine way longer than it needed to be More

Keep up the good work. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. More

First service The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evalu The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evaluate much more. More

Our car was ready for pickup as Colin said. Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was righ Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was right on time it would take. More

Recall update, oil change and more I made an appointment online for 8:00 am. I arrived and they spelled out all of the things they would be doing and checking on my vehicle. I had (3) I made an appointment online for 8:00 am. I arrived and they spelled out all of the things they would be doing and checking on my vehicle. I had (3) recall checks, battery check and an oil change. Turns out my oil change was free, my battery was fine and all (3) recall checks were good (nothing wrong). They replaced a wire harness to my rear tail lights that was shorting and causing lights to dim. I had no idea. All of this was done in about an hour and I was out of there. Free coffee and bagels to boot. A very nice experience! Thank you Tom Salin! More

Great! Im thankful for Family Hyundai taking good care of my vehicle and keep doing a great job. I will definitely refer other people to Family Hyundai. Im thankful for Family Hyundai taking good care of my vehicle and keep doing a great job. I will definitely refer other people to Family Hyundai. More

Oil change Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in a Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in an hour. More

Superior! I was upset my car was totalled in an accident & so stressed on trying to find another car in the time frame given from my ins co. I only went into 3 I was upset my car was totalled in an accident & so stressed on trying to find another car in the time frame given from my ins co. I only went into 3 dealerships and Hyundai was by far the friendliest! My salesman Mike Darge was amazing. He was not pushy at all, was concerned about my comfort level & happiness over making a sale, actually took time to get to know me, & made the process so easy! I would HIGHLY recommend Hyundai and Mike to anyone looking for a great car purchasing experience! I didn't feel pressured nor did they just spit facts & numbers at me. Thank you to Mike and the Hyundai family, I am so excited to get to know my car! More

30K maintenance The service is excellent but almost $500 for routine maintenance seems excessive. As far as I can tell the only parts were an oil filter and oil and a The service is excellent but almost $500 for routine maintenance seems excessive. As far as I can tell the only parts were an oil filter and oil and a cabin air filter so, judging by the length of time they had the vehicle the labor rate must be exceptionally high. More