Family Hyundai

Oil change I had a good experience with my service technician Tom S. He always go the extra mile for my service needs. He also research my future need an advised I had a good experience with my service technician Tom S. He always go the extra mile for my service needs. He also research my future need an advised me what I would need on my next service appointment. More

excellent service and great deals My dealer Austin was very informative and straight forward but was still able to work a great deal for me. They really emphasize the Family in Family My dealer Austin was very informative and straight forward but was still able to work a great deal for me. They really emphasize the Family in Family Hyundai because I felt right at home at every step of the process. I left the dealer in a brand new 2019 Hyundai Accent. The working manager, Sam Wallace, personally came to see me and did extensive research about me to add that personal feel. More

Great srrvice Great service, did not fabricate non existent problems like experienced at another dealer . Not pushy at all , explained everything. Will purchase a Great service, did not fabricate non existent problems like experienced at another dealer . Not pushy at all , explained everything. Will purchase a car from them for sure. More

Smooth and easy Our experience from start to finish was very smooth. We didn’t get bombarded the moment we exited our car. Adam was our salesman and he was knowledgea Our experience from start to finish was very smooth. We didn’t get bombarded the moment we exited our car. Adam was our salesman and he was knowledgeable and patient throughout the whole process. He took the time to go over some of the top features before we left. Al was personable and made you feel like a family friend. Then Darryl closed it out with what felt like a comedy show. He had us laughing pretty hard at the end of the day. All in all it was a great experience. We recommend Family Hyundai. More

Excellent job I had a wonderful experience at Family Hyundai during this last service visit. They performed an oil change, replacement of my steering wheel coupler I had a wonderful experience at Family Hyundai during this last service visit. They performed an oil change, replacement of my steering wheel coupler (which was still under warranty, and a recall on the engine software update was completed. I was so happy with their service and keeping me up to date on the completion of my car during the day. I'm especially happy that the steering wheel coupler was under warranty since it was an annoying sound happening in the cabin with every turn of the wheel. This fix has given me a new love for my 2013 Sonata. Thanks so much :) More

Awesome Experience Awesome Service Dept. Great service and prices, recommended repairs, friendly employees. In and out with no concerns. I even had an offer to purchas Awesome Service Dept. Great service and prices, recommended repairs, friendly employees. In and out with no concerns. I even had an offer to purchase my 2012 Sonata. More

very good We purchased two vehicles and they were very helpful and polite and knowledgeable about the vehicles.I will recommend this dealer to my friends and fa We purchased two vehicles and they were very helpful and polite and knowledgeable about the vehicles.I will recommend this dealer to my friends and family More

Good that is all I need to say They are very nice people to deal with and very helpfull..They also made sure I took the car out for a test driv e to make sure I was satisfied with t They are very nice people to deal with and very helpfull..They also made sure I took the car out for a test driv e to make sure I was satisfied with the vehicle.I would recommend to other people. More

Great Customer Service I spent literally two weeks at different dealerships trying to purchase a newer vehicle and this place was finally it. Knowledgeable, professional, f I spent literally two weeks at different dealerships trying to purchase a newer vehicle and this place was finally it. Knowledgeable, professional, friendly, etc, etc, I can’t say enough. Thank you, and a special thank you to Basco for making this huge decision a great one . Thank u again More

GoodThat bad everybody was friendly Last visit they told me I needed a new battery and wanted to put one in I told them no same battery this visit they tell me it’s good what’s up with Last visit they told me I needed a new battery and wanted to put one in I told them no same battery this visit they tell me it’s good what’s up with that What’s up with the technicians More