Family Hyundai

Good Service I like this dealership because of the employees that work there! Also,the delicious treats for customers😊 I have no complaints about services or de I like this dealership because of the employees that work there! Also,the delicious treats for customers😊 I have no complaints about services or dealership! Thank You More

No Start My car would not start . Called Family H. Just so happened Tom answered and he remembered me from my last service. He told me try a jump first if it My car would not start . Called Family H. Just so happened Tom answered and he remembered me from my last service. He told me try a jump first if it didn’t work call tow which Tom gave me info for . My car was towed and Tom ctc me with the cause of problem as well as other issues I knew needed attention. I didn’t expect it repaired that day since I didn’t have appt. Tom made it happen! Thank you Tom More

Just Right for me! I got a warm welcome when I walked into the dealership. I was introduced to the person I had spoken with on the phone and turned over to my salesman I got a warm welcome when I walked into the dealership. I was introduced to the person I had spoken with on the phone and turned over to my salesman who is very knowledgeable. Everyone at the dealership I met were very friendly down to earth, not over doing it. For anyone looking to purchase a car, truck or if you are like me a SUV, I recommend you give Family Hyundai a try. Thanks Jerry, Al and the gang. Larry S More

Keep up the good work and do what's best for the customers. The last service visit my rim wasn't done correctly so I call the service department to complain about my dissatisfaction with the job Tom Salin the r The last service visit my rim wasn't done correctly so I call the service department to complain about my dissatisfaction with the job Tom Salin the rep.inform me to bring it back to be corrected. More

Awesome! The software recall was completed in a timely fashion.I also had an oil change which was completed earlier than their estimate. That was good! Everyth The software recall was completed in a timely fashion.I also had an oil change which was completed earlier than their estimate. That was good! Everything was explained to me in a professional courteous manner. More

Mad as xxxx I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking and I pulled over to see what was going on and my hood was piped open. If I had kept driving the hoo would have flew open. I called Family Hyundai and spoke with the Service manager Mike which is a jerk. Il always bring my SUV to Family Hyundai and he in so many word said that they did not lift the hood that maybe I did it. I had just left the shop why would I raise the hood. I was mad and felt like he was calling me a liar. I did not appreciate what he said being he was not the one to work on my car. One of the workers could have bumped the hood latch. I have never given a bad rating but this incidence just got to me. More

Service department Tom is a pleasant to deal with when I bring the car in for service. Always explaines what the car needs now and in the future. Thanks Tom Tom is a pleasant to deal with when I bring the car in for service. Always explaines what the car needs now and in the future. Thanks Tom More

It was a lovely experience I was greeted right when I arrived and the his help was very kind and informative. I found a great car at a decent price. I was greeted right when I arrived and the his help was very kind and informative. I found a great car at a decent price. More

the best ever. great overall-always the best service-timely and efficent. the bearded guy who runs parts dept a total jerk. 2 different experiences- impossible to wo great overall-always the best service-timely and efficent. the bearded guy who runs parts dept a total jerk. 2 different experiences- impossible to work with More

All good except for It was really great working with our salesman, Jerry Lacy, as well as the young lady (cannot remember her name) who walked us through the features of It was really great working with our salesman, Jerry Lacy, as well as the young lady (cannot remember her name) who walked us through the features of our new Santa Fe. However the tactic of hitting us with the various protection programs, tires, dents, etc., while completing the final paperwork was aggravating to the utmost. A suggestion... have the salesman introduce the protection programs to your customer by giving an overview and asking if they would be interested in hearing more about them. If interested then have the reps for the protection plans sit down with your customers. While the gentlemen representing the programs were kind still I felt there was an over bearance by both, clearly a requirement of the job. The frustration and aggravation I felt made me walk away from all three options. Loved our salesman! More