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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,902 reviews

May 22, 2026

Great. .kept me informed thru the entire process Made appointment got seen right away and the whole service appointment went quicker than not having appointm More

by duckworth26
Recommend Dealer
Yes
Employees Worked With
Bryan 1521
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May 22, 2026 -

Family Hyundai responded

Thank you for the five-star review. We’re glad the appointment process was smooth, you felt informed throughout your Hyundai Sonata’s service, and we appreciate you sharing your experience.

May 22, 2026

Great. .kept me informed thru the entire process Made appointment got seen right away and the whole service appointment went quicker than not having appointm More

by duckworth26
Recommend Dealer
Yes
Employees Worked With
Bryan 1521
Report | Print
May 22, 2026 -

Family Hyundai responded

Thank you for sharing your experience. We’re glad the appointment process went smoothly and that your Sonata service was completed quickly with timely updates. We appreciate the opportunity to care for your Hyundai.

May 21, 2026

Fast Jo Anna and Al is the reason I came back to this dealership Very organized More

by pumasgol43
Recommend Dealer
Yes
Employees Worked With
Jo Anna
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May 21, 2026 -

Family Hyundai responded

We’re delighted our fast, organized service brought you back. It was our pleasure to care for your Hyundai and we appreciate your five-star rating.

May 20, 2026

Outstanding Customer service is all important with me, jo anna provided to me excellent customer service & support She really proves she cares More

by costellomarkp
Recommend Dealer
Yes
Employees Worked With
Jo anna
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May 20, 2026 -

Family Hyundai responded

It’s wonderful to hear you felt well supported during your Hyundai Santa Fe service visit. Your kind words about our customer care truly motivate the team. We look forward to assisting you again.

May 20, 2026 -

costellomarkp responded

I really enjoy coming into your service Department, especially visiting Jo anna, Thank You

May 20, 2026

I had a good experience and the service rrp was very helpful. Hope this is enough More

by caridadroja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a lady who started with a D in service area. This was over a week ago and I am just getting this survey. But her name is not listed
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May 20, 2026 -

Family Hyundai responded

Thank you for the 5-star rating. We’re pleased that our service representative could provide the support you needed for your Hyundai Tucson Hybrid. We look forward to your next visit.

May 18, 2026

From just walking in the door every I encountered was very nice. The service I received is appreciated. More

by jod57
Recommend Dealer
Yes
Employees Worked With
Adam, Al and Maverick
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May 18, 2026 -

Family Hyundai responded

We’re delighted our team made you feel welcome and provided service you appreciated. Congratulations on your new Hyundai Tucson, and enjoy every drive.

May 17, 2026

Very friendly every time we take our vehicles there for service or just any questions More

by hani.kayyal54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2026 -

Family Hyundai responded

We’re honored by your five-star rating. It’s encouraging to know our team is friendly every time you bring your Hyundai in for service or have questions. We look forward to offering that same welcoming experience on your next visit.

May 16, 2026

Service was performed quickly. got appointment very quickly.was very satisfied with my experience. Will return. More

by g.kelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Family Hyundai responded

Thank you for your kind feedback on your Hyundai Sonata service. We’re glad the quick appointment scheduling and efficient work met your expectations. We look forward to helping you again.

May 15, 2026

Not really happy with the issue of my vehicle being resolved Replace the faulty engine More

by Pastor Darnell B. Ford
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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May 20, 2026 -

Family Hyundai responded

Pastor Ford, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 15, 2026

Jo Ana was amazing. She made a very stressful situation easy to deal with and had great communication throughout the entire process More

by teresa416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAna
Report | Print
May 15, 2026 -

Family Hyundai responded

Thank you for sharing your experience with our Hyundai service. We’re glad we could make your Tucson appointment feel effortless and keep you well informed throughout. We appreciate the five-star review and look forward to helping you again.

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