Family Hyundai

Excellent Service - Replaced intake manifold I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warrant I brought the car in because the engine warning light came on. The cause was a broken intake manifold, which was covered under the powertrain warranty. The work was going to take a few hours, so they provided transportation home and back. The service department at Family Hyundai was a big part of my decision to purchase my 2012 Tucson there. I previously owned a used 350 XG (purchased from a relative), and was always impressed when I brought it in for service. More

Used Auto purchase Be careful if you are purchasing a predriven/used vehicle. The Sales people are GREAT but when you are turned over to a Manager for final numbers that Be careful if you are purchasing a predriven/used vehicle. The Sales people are GREAT but when you are turned over to a Manager for final numbers that's when the trickery begins. Be armed with a Kelly.Blue book and good calculator. Management is not concerned about YOU, only MASSIVE profits. Stay strong and hold your ground!.A better scenario is to have your own financing or pay cash, that way the won't play the 'payment' game . GOOD LUCK. More

Great Salesperson Skip has shown what a Dealership and Salesperson should all follow. This our 4th purchase or lease at Family Hyundai. We feel they are fair in prici Skip has shown what a Dealership and Salesperson should all follow. This our 4th purchase or lease at Family Hyundai. We feel they are fair in pricing and try to understand your needs. More

Easy, easy, easy Family Hyundai made my car buying experience so easy. All the staff were very informed, courteous, and treated me just like "Family". I would highly Family Hyundai made my car buying experience so easy. All the staff were very informed, courteous, and treated me just like "Family". I would highly recommend this dealership for your next car purchase. Larry was awesome!!! More

Routine maino The service department is very friendly, they get you in and out in a reasonable time.Plus free coffee and bakery is nice, waiting area is always clea The service department is very friendly, they get you in and out in a reasonable time.Plus free coffee and bakery is nice, waiting area is always clean. More

Prompt friendly and efficient I was welcomed, recognized as a returning customer, and quickly advised as to the expected time the car would be serviced and returned to me. The wai I was welcomed, recognized as a returning customer, and quickly advised as to the expected time the car would be serviced and returned to me. The waiting area is large, (it would be good if we could get away from the TV and the interminable talk shows) comfortable and clean. Coffee and snacks provided and maintained. Service was dome promptly and on time and I was able to enjoy a "free" oil change as part of Family's program of caring for the customer (third synthetic oil change free). This is such a more friendly and customer caring dealership than my previous Hyundai dealer(Phillips in Bourbonnais). Jim Rich was the Advisor who welcomed me and kept me updated and dealt with the Hyundai Rewards Certificate, a BIG thank you Jim! More

service review I set up an appointment last minute on my phone for an oil change and inspection. Service was relatively fast and the service advisor was very cordial I set up an appointment last minute on my phone for an oil change and inspection. Service was relatively fast and the service advisor was very cordial. More

Great experience I had such a great experience while I was there all the people who work there were super friendly and helped me alot, i went in to trade my 2017 elant I had such a great experience while I was there all the people who work there were super friendly and helped me alot, i went in to trade my 2017 elantra for a 2019 and i got the car i wanted and everything was perfect More

Exceptional customer service Tom is amazing. He’s friendly, professional, knowledgeable and takes time explaining things to you. He’s the best! Family Hyundai is lucky to have suc Tom is amazing. He’s friendly, professional, knowledgeable and takes time explaining things to you. He’s the best! Family Hyundai is lucky to have such a committed employee. More

Tires replaced balanced and alignment was done I had a very good experience. I always do. Employee's are always right on top of solving my car problems. Excellent company! Mrs. Mary Rake I had a very good experience. I always do. Employee's are always right on top of solving my car problems. Excellent company! Mrs. Mary Rake More