Family Hyundai

Excellent Customer Service Everyone was very friendly and knowledgeable. Larry, in particular, took the time out to explain everything to me ensuring that I received the best de Everyone was very friendly and knowledgeable. Larry, in particular, took the time out to explain everything to me ensuring that I received the best deal within my price range. I left with all of the features I wanted, with a lower interest rate and I was extremely satisfied. More

Mine Picked car out online and got price close to what was given to me the only problem I experienced was that there was only one finance person available Picked car out online and got price close to what was given to me the only problem I experienced was that there was only one finance person available and this added an hour to our purchase More

Frank Baley great salesperson to deal with! 2nd car we bought from Family Hyundai, great place with friendl and helping people who are not to pushy. We will go back again as long as Hyundai mo 2nd car we bought from Family Hyundai, great place with friendl and helping people who are not to pushy. We will go back again as long as Hyundai motors keeps building quality and affordable vehicles More

Great Dealership! George (Skip) was excellent and very friendly! He worked with my husband and I to get the exact car with everything I wanted at the exact price we wer George (Skip) was excellent and very friendly! He worked with my husband and I to get the exact car with everything I wanted at the exact price we were looking at. Highly reccommend! More

New Vehicle Frank Baley is a great sales person and this is the reason we keep on returning.more people needed to to treat people like customers.THank you Frank Baley is a great sales person and this is the reason we keep on returning.more people needed to to treat people like customers.THank you More

Terrible service Nearly everyone who owns a car has had some problems with mechanics, dealers, or manufacturers and most problems are handled with a personal visit bac Nearly everyone who owns a car has had some problems with mechanics, dealers, or manufacturers and most problems are handled with a personal visit back to the dealership. However, after the service at Family Hyundai in Tinley Park, Illinois I would not recommend the service department at this dealership. After paying $39.95 for an oil change on June 30, 2016 at approximately 5:00 p.m. I checked under the hood after arriving home and discovered that oil was on the engine cover and sitting in the back area where the oil cap is on top of engine. I then looked down to area of the engine where the oil filter is and discovered oil was all over the lower skid plate. I was unable to return to the dealership that evening so I went back the next morning July 1, at 8:00 a.m. and asked to speak with the service manager a service person told me he was busy. I then replied I would wait. The service person then when back in the office and a few moments later the service manager Mike Majchrowicz came out. I showed him the oil on the skid plate and on the engine cover. He looked down at the skid plate and said to me maybe I have an oil leak. I then replied, look at how clean my car and engine is, I would know if I had an oil leak. With 19,050 miles on it there would not be that much fresh oil. I will tell you what happened they tried to fill oil without taking the cover off and they let the filter drip and it ran out of the cup and ran down on the skid plate. As I am sure you can appreciate, I rely on my car for transport and apart from the normal wear I keep my car up. (I have pictures as proof). By this time several customers and all the service personal are standing watching the both of us stare each other down in the middle of the service bay. I stood there waiting for him to make the first move, he stated have I simmered down. I replied I would not have to simmer down if you had not said I have an oil leak instead of taking the time to look and see that the oil was fresh. The service manager then slammed the hood down on my car and told me to get out. I then locked my car and went to the sales floor to see if there was anyone I could talk to. I was told managers would not be in until 9:00 a.m. Shortly after that another gentleman from service came out and asked could he help me. I told him my problem and he said he understood how that could happen and would have it taken care of right away. Although, he mentioned his name I forgot it I think he was another service manager. After two trips that day the oil was cleaned. I am dissatisfied with the service because I have never been in a car dealership and had someone slam my car hood down with both hands and then told to get out. Unfortunately, the service department is discreditable and have an appalling service manager named. Unlike, the sales people who were very helpful that day. More

Excellent service My salesperson (Larry) was very professional and provided me with excellent information in regards to my vehicle purchase. The dealership was very cl My salesperson (Larry) was very professional and provided me with excellent information in regards to my vehicle purchase. The dealership was very clean and well maintained. I would definitely recommend Family Hyundai to anyone looking to purchase a vehicle. More

A pleasant experience This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider returning if I was to purchase another vehicle . More

2nd car bought Second time buying a car here and great services yet again . I would definitely recomend Jerry. He took time to find exactly what I was looking for. Second time buying a car here and great services yet again . I would definitely recomend Jerry. He took time to find exactly what I was looking for. More

Sonta I have been coming to Family Hyundai for 6 years now I'm on my fourth car and I have been happy every time I left there.will recommend Family to all f I have been coming to Family Hyundai for 6 years now I'm on my fourth car and I have been happy every time I left there.will recommend Family to all friends and relatives your employees are great to work with. More