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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

March 11, 2016

Excellent Very pleasant experience. Easy to deal with. Very helpful. Will definitely recommend this dealership for sales and service. Second car purchased here More

by bkraty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGrail
Mar 12, 2016 -

Family Hyundai responded

We are so happy that you had such a pleasant experience with Family Hyundai and Kevin McGrail! We love hearing about a car buying experience from a helpful and pleasant sales professional such as Kevin! Even better, to know that you have always had a great experience in sales, as well as, service! Thank you for your recommendations, time and business it is all very much appreciated!

March 11, 2016

Pleased new car owner I am very happy with my new car. My salesman Chabasco was very helpful, attentive, and patient during the entire process, he made sure that everything More

by ksmith1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chabasco Elston
Mar 12, 2016 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai for your new vehicle purchase! It is wonderful knowing that Chabasco Elston did a fantastic job at being helpful, attentive and patient throughout your entire process! When a sales professional makes sure that the process runs smoothly is truly does create a delightful experience! Thank you so much for your time and business it is very much appreciated! We look forward to many, many years of great business with you!

March 11, 2016

LeVerso review The dealership was OK. Our salesman Larry was great. This business of waiting around to have people try to sell you add on items is annoying. We sh More

by m.leverso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I saw two other people and I don't remember their names
Mar 12, 2016 -

Family Hyundai responded

First we would like to thank you for choosing Family Hyundai for your vehicle purchase! We are happy that Larry did a great job providing you a great car buying experience! We apologize that the time frame was not what you had expected it to be and hope that will not make you turn away from our terrific and efficient service department! Again, thank you so much for your time and business, we truly appreciate it!

March 04, 2016

Very helpful service Peter was a great help. I came in looking for an older cheaper car, but Peter took his time with me and got me a great deal on a 2014 ford with less m More

by Penny19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mangano
Mar 04, 2016 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai for your purchase! We are more than pleased to see that Peter took such wonderful care of you while you were here! Even better, to see that you got a better deal than you intended to get, that always makes for an awesome experience! Thank you so much for your time and business and we look forward to seeing you in our service department come time for your first oil change!

February 25, 2016

Great customer service Peter Mangano was friendly and helpful. He answered all of my questions and offered help with any questions I might have in the future. I am extreme More

by lynneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mangano
Feb 26, 2016 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are beyond pleased that Peter Mangano provided you with such friendly and helpful customer service! When someone, like Peter, helps you along the process instead of pressuring you along the process, it makes a huge difference! We appreciate your time, business and recommendations to Family Hyundai! Thank you again for your business!

February 17, 2016

Very great purchase Jerry was a great help with helping me get my 2016 car. I wasn't even looking for a brand new car but to able to afford one and knowing my Elantra wil More

by TMCDANIELS1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2016 -

Family Hyundai responded

Thank you so much for allowing Jerry and the rest of us at Family Hyundai gain the opportunity to earn your business! It is excellent to know that you have a NEW 2016 vehicle, especially when you didn't think it would be possible! We are thrilled to give you such a great feeling of owning a new car! We are so glad you received such a wonderful experience! Thank you again for your time and business!

February 15, 2016

Unsatisfied customer It was good, I have bought 4 cars from them.. I didn't like the finance department in Family.. It took them three year to refund me on gap insurance More

by GRAY262002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2016 -

Family Hyundai responded

First, thank you for giving us the opportunity to earn your business over and over again! We truly appreciate the customer loyalty and the repeated business! We also wanted to take the time to apologize that the gap insurance had taken so long to be refunded. We never intend for our customer's to be upset or angry at Family Hyundai- we take a lot of pride in customer service! If you would like to communicate furthermore about the issue please contact us via email or phone 708.444.7100. Again, thank you for your repeated time and business it is very much appreciated

February 13, 2016

Friendly people, courteous service! Jerry Lacy was delightful to work with. He understood my concerns, answered my questions, and got me the vehicle I wanted with the equipment I wanted More

by REGINA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2016 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai and giving Jerry and the rest of our staff the opportunity to earn your business! Jerry is one of the best sales professionals and he takes a lot of pride in making sure all of his customers have the correct knowledge and feel no pressure when choosing their vehicles! We are pleased to hear as well that finance did a great job making the best deal for you! It sounds like you had a fantastic customer experience and we are very happy that you love your new vehicle! Thank you again for your time and business!

February 06, 2016

sincere salesperson Mayweather Shorter did a great job listening to what we were looking for and helping us select the perfect vehicle. He was very friendly and made us f More

by SUNNYCERRITO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessie in finance
Feb 06, 2016 -

Family Hyundai responded

First, we would like to thank you for choosing Family Hyundai for the opportunity to earn your business more than once now! We are beyond glad that Mayweather was able to help you select the perfect vehicle, all while providing you a comfortable and pleasant atmosphere! We look forward to your business for many years to come! Thank you for recognizing Mayweather, Jesse and the rest of us at Family Hyundai! We truly appreciate your time and business! Thank you!

February 05, 2016

Unprofessional We brought our 2013 Veloster to this dealership because we believed our left rear caliper was leaking. Since we have under 30,000 miles on it, it sho More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
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