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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,903 Reviews
Call Service Center (708) 444-7100

5,903 Reviews of Family Hyundai - Service Center

Sort by
April 18, 2023

Great experience. All questions answered. Would recommend this dealership to anyone looking to buy a new Hyundai. More

by MICHAEL.RIZZO
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 17, 2023

Prompt and courteous service, like usual! The service rep greeted me quickly and service was completed timely and he explained everything to me. More

by RSS248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 17, 2023

Need more people to answer phones and possibly more mechanics so when we call we can get an appointment in a couple days and not weeks. More

by KARENJARZYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Karen, feel free to contact us at your convenience.

April 17, 2023

Crystal and staff were very attentive and helpful. They accommodated my schedule and did a nice job with my vehicle. More

by ANDRES
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 18, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2023

It was very easy to schedule my service and all the personnel were very efficient and courteous. The service was performed quickly and the results were very satisfactory. I would not hesitate to reco More

by chuckedg3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer, Cory Keller
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Apr 18, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 16, 2023

Nice place and nice service, friendly agent, the waiting room feels comfortable except the cold air conditioner. More

by xiaorechell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Family Hyundai responded

It's great to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Apr 17, 2023 -

xiaorechell responded

Great service!

April 16, 2023

Dozens of people had same appointment time shuttle couldn’t take me home no carseat More

by UNI07_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 16, 2023

Took care of all my needs excellent service, will recommend to every one with a Hyundai More

by josealtorres11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Apr 17, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Jose! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 15, 2023

The service was great! I was very disappointed with my original dealership, so I decided to try Family Hyundai in Tinley and they were great! Definitely will be back for al More

by Egle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Apr 16, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 15, 2023

Staff was very polite and the waiting area was clean. I also was very pleased to receive my car washed and ready to go. More

by barbarabasha1953
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Apr 16, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Barbara. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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