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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews

5,881 Reviews of Family Hyundai - Service Center

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April 12, 2023

I'm so glad I came to Family Hyundai. I will never go back to World Hyundai. Your service and service people were great More

by ARMENTHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, K.B., Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and Crystal met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Service advisor was very professional and helpful. Service was completed in a reasonable amount of time and my car was washed and vacumed. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske. (5 stars)
Apr 12, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Ken and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2023

Nice people to work with, easy to get a hold of, and I hope will resolve my problem More

by THROW.AWAY.82305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Apr 12, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2023

Everything was great except that I had an appointment and it took at least 25 mins before I got attended because there were so many appointments at the same time. Once I got in I had to wait two hours More

by brigitte1162
Recommend Dealer
Yes
Employees Worked With
Parker
Apr 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Brigitte. We appreciate your business and hope to see you again.

April 12, 2023

Friendly staff and am acceptable waiting time for the services I received. On that day More

by AVICIDOMINI15
Recommend Dealer
Yes
Employees Worked With
NA
Apr 12, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2023

I came in for regular maintenance. I'm happy they do a diagnostic on my car & let me know if anything needs repairs. More

by gruiz627
Recommend Dealer
Yes
Employees Worked With
Crystal
Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Mayweather was the salesperson I worked with and was very kind and patient. I was referred to him through another happy buyer and glad I was. He made sure I was able to test drive every car I was interested More

by MEAGANEAMOORE16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mayweather met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

I love the way they are very pleasant and quick about service. This place is wonderful and the guy I truly forgot his name who serviced me that day was wonderful ❤💖8 More

by DOROTHYJACKSON0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

Dorothy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 12, 2023

Very informative of the work they do. Usually pretty quick with service. Very kind workers More

by MEGJIMENSALATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

Meg, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2023

By definition of quality not only was I satisfied as a customer but the great service and even washing my car after service got me DELIGHTED More

by SAHMEDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I had to choose a name but no one introduced himself. They just focused on serving me, their beloved customer!, Eric Kratschmer
Apr 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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