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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,879 Reviews
Call Service Center (708) 444-7100

5,879 Reviews of Family Hyundai - Service Center

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December 17, 2022

Family Hyundai is the best car dealer I have ever used! I have all my service done there because I know the job will get done perfectly! I wouldn’t go anywhere else and will definitely make my next purchas More

by Mimiof9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Dec 18, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2022

Great service quick and good on service time no pressure at all thank your guys!! More

by THEJAM21964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Casey
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Dec 17, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2022

Always friendly and always able to accommodate me for an oil change on a walk in basis. More

by GJZ999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 17, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2022

Genesis need it's own Dealership. It is to congested.Because Hyundai have to many problems. More

by GRANTKATIE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 15, 2022

My battery died and I fortunately got a jump and drove straight to the dealership and they got right in with no problem and fixed me right up! Thank you so very much! Amazing customer service! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rob, for choosing Family Hyundai!

Dec 15, 2022 -

Rob responded

Thank you! Happy to spread the word 😊

December 15, 2022

It was clean and everyone was very friendly when I asked a question it was answered in a timely manner More

by LaMonica.Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Dec 15, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Debbie, and for taking the time to leave us this wonderful feedback!

December 15, 2022

I had no problems I was in and out in a timely manner and was able to make my next appointment More

by Kmw13877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 15, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2022

Great customer service with a hand shake and a thank you for the business and a special thanks to Colin Simmons for great customer service always going the extra mile More

by GRAZYNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2022

Colin (in service) has been respectful, professional, and extremely helpful! Every interaction with Family Hyundai staff, since day one, has been amazing! I’ve had my Palisade since Feb, 2020! We now have th More

by KellyHicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
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Dec 15, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kelly, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2022

They were very helpful and understand of everything I wanted and also all my needs. Everything went well More

by DJWILSON120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal
Report | Print
Dec 15, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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