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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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November 16, 2022

Second purchase of a vehicle from here. No sales or service pressure was not expected More

by Vglaenzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam sales
Nov 16, 2022 -

Family Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 15, 2022

Even though I didn't have an appointment, they were able to get her out in under 2 hrs. With a pricier oil change, that was appreciated. Since they don't offer regular oil, just synthetic now. I only wish t More

by solidiphi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Nov 15, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 14, 2022

Great service as expected. Everytime I come in it feels like I am related to the staff! They treat me as if I was really family! Thanks again! More

by JAMESFEINBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Feinberg, Tom Salin
Nov 15, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2022

They service was excellent and the customer care made you feel appreciated. I will recommend my friends and family members to Family Hyundai. More

by PAVAUGHN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2022

I went to Family Hyundai as I always do for my car maintenance needs to get an oil change on my 2021 Sonata Limited and tire rotation. I was working with both Colin & Matt which were both very profess More

by SILKYLADY0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 14, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin, Matt, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2022

Thanks to Colin and staff for four great service with are Vehicle and family members cars also More

by GRAZYNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 14, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

November 14, 2022

Everyone there treat customers with such respect. We will definitely buy our next car from you! More

by SZELSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Nov 14, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2022

Helpful and friendly customer service. Thorough inspection and service of the car. Good deals and coupons. More

by BOR60455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 14, 2022

Good service. Courteous, professional people. Service was completed what i thought was a reasonable amount of time. More

by Ravy16
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 15, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 14, 2022

Tom was extremely helpful in diagnosing the issue with my car so that I could have a reliable car again. They did an excellent job overall! More

by KELLLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 15, 2022 -

Family Hyundai responded

We are very happy Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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