Family Hyundai - Service Center

The work performed was good. But to schedule the appointment I called 3 times. But never got a call back. It took me calling the customer rep manager to get it scheduled. As I g But to schedule the appointment I called 3 times. But never got a call back. It took me calling the customer rep manager to get it scheduled. As I got there I mentioned I tried to schedule online and was told that online scheduling was disabled because to many appointments were being scheduled. My sales experience was great, but so far the service after the sale is subpar. More

Great family friendly dealership. Came in with wife and child, everyone was very helpful and nice. Came in knowing what I wanted, did not try to pressure me into anything extra or mor Came in with wife and child, everyone was very helpful and nice. Came in knowing what I wanted, did not try to pressure me into anything extra or more than I wanted. More

Friendly fast service . Kind helpful staff. Thank you I highly recommend Family Hyundai dealership on 159th. Kind helpful staff. Thank you I highly recommend Family Hyundai dealership on 159th. More

Last dealership couldn’t fix my car after four visits so Family got it done Thank goodness Family got it done Thank goodness More

The most highly unprofessional dealer I have ever been to. It is nearly impossible to make an appointment with the service department because nobody will answer your phone call. One I do manage to get thr to. It is nearly impossible to make an appointment with the service department because nobody will answer your phone call. One I do manage to get through and the dealer performed a service, they broke a plastic pice, glued it back on, and when it eventually fell off they didn't even want to hear it because "we don't do that". Their method is: if we can fix it until you get home, we've done our job and you're out of luck. More

Got a oil change I was in and out within 1 hour . Service was very helpful. Service was very helpful. More

Excellent service everything was very clean and Tom Salin in sales was very helpful and ansrall questions in sales was very helpful and ansrall questions More

My car was in the shop for almost 3 months needing a New engine and starter under warranty. They did not offer me a courtesy car and I was without a vehicle for almost 3 months!! I was Also told it would o engine and starter under warranty. They did not offer me a courtesy car and I was without a vehicle for almost 3 months!! I was Also told it would only take a couple weeks and it was a couple months for my vehicle to be fixed. I also received no updates or calls from them and it was impossible to get a hold of the service department for updates. After I finally received my vehicle back, the next day my check engine light turned on again and I still have been unable to reach them again to schedule an appointment. I have Left several voicemails with no calls back. I will never voluntarily go to this Hyundai again, unless absolutely necessary. My check engine light is still on and still need to get it looked at but can’t seem to get a phone call back and no one answers the phone. More

I already sent the review. This is the third notification that I did not but I did I gave them very high ratings that was very pleased and happy with what. They did. This is the third notification that I did not but I did I gave them very high ratings that was very pleased and happy with what. They did. More

Tom Salin in service was nothing but great Very helpful answered all my questions Area was very clean answered all my questions Area was very clean More