Kim DeVries

Maverick in finance would not take no for an answer when trying to sell a VSC. He was also trying to sell third party VSC that would’ve cost $800 more than Hyundai’s. He didn’t even show me Hyundai’s extend trying to sell a VSC. He was also trying to sell third party VSC that would’ve cost $800 more than Hyundai’s. He didn’t even show me Hyundai’s extended warranty or told me that it even existed. Would not stop giving me anecdote after anecdote on why it’s a good idea to purchase an VSC after I kept saying I’ll think about it and to stop asking about it. My mother had to eventually lie to say we have an appointment to get to so he would stop, it was that persistent. Please take no for an answer. Kinda ruined the experience in general. Then, I was told by my salesman, Ricky, that I would have free Bluelink for life which ended up being false. They also said they would set up Bluelink for me but Ricky told me he was too busy and to do it myself. It’s no biggie to do it myself, but when I’m told a dealership is going to take care of something, I expect that to happen. On top of that, I accidentally left some items in my trade in car (yes, 100% my fault). Ricky said he would ship it out 3 times now and has yet to. More

by gbshay99 Verified Customer Verified Customer

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Always a great place to drop off my Hyundai for its maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my i maintenance. I do always make an appointment and I am always greeted right away, and Colin was very professional and efficient and verifying all my information and keeping me updated on the progress of the car and he told me in the beginning it would probably be an hour to 2 Hour Way depending but I stayed and it only took an hour and a half and which was fine cause I was able to do paperwork on my computer More

by shirleyroskos Verified Customer Verified Customer

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Thank you for great service and care with my vehicle! I appreciate everyone that helped me! I appreciate everyone that helped me! More

by SUNBURSTPINK Verified Customer Verified Customer

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Great service thank you that old i will used your services agent son with my oder car services agent son with my oder car More

by CAROLAESPINOZA Verified Customer Verified Customer

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So another 5 star stellar and amazing service experience here at La Familia Hyundai. Kenny and Matt. Taking great care of my Tucson and my self . Taking care to explain what they needed to do and what it t here at La Familia Hyundai. Kenny and Matt. Taking great care of my Tucson and my self . Taking care to explain what they needed to do and what it takes to do the job at hand. I have owned many vehicles throughout my life and I have delt with the various service departments with those brands. These two gentlemen are the best I have had the pleasure to deal with . More

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Personable, efficient, reliable, family oriented, fair, welcoming, willingness to help, knowledgeable, offers concern, dependable, trustworthy! welcoming, willingness to help, knowledgeable, offers concern, dependable, trustworthy! More

by ROSALIND_EVANS Verified Customer Verified Customer

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My last service was a oil change and oil was all over my engine bay engine bay More

by JACK_FLACK Verified Customer Verified Customer

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The finance manager, Mike, doesn’t take no for an answer. When you call the dealership, they do not leave messages for the people you’ve called. I had explain myself over and over to 3 different people in When you call the dealership, they do not leave messages for the people you’ve called. I had explain myself over and over to 3 different people in regards to the title or the car I was trading in. More

by HMSWIM24 Verified Customer Verified Customer

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The staff of Family Hyundai worked diligently with me on my purchase and got me exactly what I wanted! I am happy with my purchase. my purchase and got me exactly what I wanted! I am happy with my purchase. More

by FOURPLUSME2 Verified Customer Verified Customer

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Buying my new car at Family Hyundai was a great experience! Staff was excellent both friendly and professional people! experience! Staff was excellent both friendly and professional people! More

by SUZANNE.RIZZO63 Verified Customer Verified Customer

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