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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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August 22, 2022

Prompt and courteous service. Very busy service area but let you know what to expect More

by GMARK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 23, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 22, 2022

They treat you with respect and patience i am always kept up with what’s going on with my truck More

by CWAYNE2772
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 22, 2022

Tom in the service department is the best and most customer friendly!!! He truly does what’s needed to get the job done. More

by angelaevans89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 23, 2022 -

Family Hyundai responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2022

They were a pleasure to work with and was able to get my engine replaced under an extended warranty on my 2012 Tuscon More

by Mamaondarun03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 21, 2022

Colin was very helpful, considerate and knowledgeable. He know I needed the car back that day but as it turned out it wasn’t going to be ready. Tech didn’t want to rush the job because car was old. Was g More

by joseb40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2022

Customer service was great she answer all my questions about the service and I was satisfied More

by VERAJTILLMAN0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahila
Aug 22, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 21, 2022

I have been going to this dealership for almost 20 years and have never been disappointed! They have a great staff, professional, helpful and have answers for all my questions. I would refer anyone to use F More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Joe Panici
Aug 22, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

Aug 22, 2022 -

Rjoneserin responded

I have been going to this dealership for almost 20 years and have never been disappointed! They have a great staff, professional, helpful and have answers for all my questions. I would refer anyone to use Family Hyundai, there the best.

August 20, 2022

Tom Salin and team delivered prompt and professional service as always. Keep up the great work! More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 22, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2022

Service dept was very helpful first ofering my part that delivered quickly and installed just as quickly More

by Andello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 22, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 20, 2022

Service employee Colin was personable and helpful. Car was washed and vacuumed, but radio was turned on and driver's seat was repositioned from how I left it. This was my first visit to Family Hyundai More

by John Kirkton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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