Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,838 Reviews

5,838 Reviews of Family Hyundai - Service Center

Sort by
July 29, 2022

Easy in & out. ..friendly service advisor. No pressure. Estimated 1 to 1 1/2 hours and was 50 minutes. More

by Moveman999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal??
Aug 01, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 29, 2022

Jan is did an excellent job. She was very personable and made you feel like the dealership appreciated your business. More

by KerryTom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Aug 01, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 29, 2022

It was a very pleasant trip to the dealership. Family Hyundai was timely with the appointment, the service tech was pleasant, and the car was ready in the timeframe they stated! More

by MWOJNO822
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 29, 2022

I bought my Hyundai Tuscan there and the salesman and the hole sales department was great and I just had my first oil change and maintenance done there and they also where great and the time was about an hou More

by J.meiner4534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
Jul 29, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are glad to have you as our customer!

July 29, 2022

Fast, courteous and friendly service customer service representative. Went out of his way to show me how to use APPLE CARPLAY More

by Robert smentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2022

The service is always top notch. The people are always very helpful and nice to deal with. More

by BEOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

I truly love the work that the after all my repairs were done!! elecellent job!!! will !!!he did wonderful job!with mycar!!mymechanicmr. Maxwell!! Treated me so good More

by NENASTONER627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 01, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2022

This dealership has treated me very professionally and lets me know if my car has issues without forcing their solutions on me. I really appreciate that! More

by Deba’saccent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

July 28, 2022

It’s always a pleasure to service my Palisade at Family Hyundai. I’m always greeted immediately by the service dept. when I go in. A big thank you to Tom S. And the mechanics who service my vehicle. More

by JANN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 29, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 28, 2022

They have been consistent with their promises during purchase. Also, courteous, informative and helpful. I feel confident that they have been thorough in the service that they have provided. More

by s.esmith19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Jul 29, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
237
...