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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews

5,881 Reviews of Family Hyundai - Service Center

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June 22, 2022

I got there before they opened, when doors opened I was glad to have Tom take care of me. Car was done quickly. Tom is great. More

by Torts1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 23, 2022 -

Family Hyundai responded

Thank you! Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 22, 2022

Crystal was very helpful, hardworking, and remembered who I was despite how busy everyone was. She clearly made extra effort More

by LISADURKIN1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts department was helpful
Jun 23, 2022 -

Family Hyundai responded

Lisa, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 22, 2022

Service department is open at 7 am. Can drop my car off early and get errands done. The service department calls when finished and I pick it up after my errands. More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 22, 2022

Keeps you up dated on the repairs. If the repairs should happen not to be covered the service writer will go over every item and cost before doing anything. When they say it is fixed i More

by fkoznarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2022

Family Hyundai was helpful in diagnosing my car when I continued to lose oil without seeing any leaks. They replaced my engine. The service department is always cooperative especially Collin. More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 23, 2022 -

Family Hyundai responded

Kim, We are very happy to hear Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 22, 2022

Colin is my go to guy. His professionalism is top notch and he takes his time when going over the services. I will continue working with him in the future. More

by Laurence Patterson II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Family Hyundai responded

Laurence, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin and our team were able to help, and we look forward to seeing you again!

June 22, 2022

I needed an oil change. I didnt have an appointment, so I dropped my car off and told them to call me when it was ready. It was done in a couple of hours even though they lo More

by Jbogdal
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 22, 2022

They were very professional and very nice with there customer service. They kept me updated with everything that was going with my vehicle. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 23, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Alex, and for taking the time to leave us this wonderful feedback!

June 21, 2022

Great service from a polite staff. Efficient and friendly employees. Glad I discovered Family Hyundai. More

by mabobich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not see name tag
Jun 22, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 21, 2022

Crystal took very good care of us. She assisted with our warranty issue with our wheels abs was very efficient. She knows what she was talking about and our repair was completed earlie More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 22, 2022 -

Family Hyundai responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with Crystal and our team and don't hesitate to let us know if we can be of further assistance.

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