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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,877 Reviews
Call Service Center (708) 444-7100

5,877 Reviews of Family Hyundai - Service Center

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June 08, 2022

Excellent A+ + + ++ Professional now now is the time gor sll good men now is the time More

by dank10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt
Report | Print
Jun 09, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Matt and our team appreciate your business and hope to see you again soon!

June 08, 2022

Great customer service, Tom was outstanding Car was done in a mannerly time The best dealership around the southwest suburbs More

by ANGIEDAVIS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jun 09, 2022 -

Family Hyundai responded

Angie, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

June 08, 2022

Great service. Friendly. Informative. Attentive. Professional. Seems well staffed. Like it when I get free oil changes. More

by wilsonpbj556199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

June 08, 2022

I went to get my brakes fixed and they take me quick that was awesome. However I am still having problems with my brakes, I have been waiting for them to call me back for two days. I am surprised with the s More

by cmoorefaith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

June 08, 2022

It was a very pleasant experience and the workers were very helpful nice and punctual thank you More

by ACRAWFORD60426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 08, 2022

Fast and efficient service! Love my Hyundai! Mike and all the service people were very helpful More

by ISLANDNUGARUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

June 08, 2022

This is a really really good Service and they are really respectful and the best dealer in Illinois. More

by Aymanalhussan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Jun 09, 2022 -

Family Hyundai responded

Aymana, We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

The oil change was done quickly! I was in and out in under an hour. Great service as usual! More

by SHELBYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 08, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Shelby! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 07, 2022

I have been coming to this dealership for years. Friendly and helpful staff! Keep up the excellent service! It took longer but with Post COVID I’m sure with limited staff required patience on my par More

by teach170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 08, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2022

My car was almost out of oil and didn’t really have antifreeze in it. I wasn’t told about either. More

by sheenacarter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name on the paperwork
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Jun 11, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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