5,828 Reviews of Family Hyundai - Service Center
Family Hyundai is over all a good dealership. Walk-in oil changes take about an hour to an hour and a half which is not so bad especially since it’s a walk in. They have a nice waiting room. Walk-in oil changes take about an hour to an hour and a half which is not so bad especially since it’s a walk in. They have a nice waiting room. More
Very efficient, very honest, very helpful. The service department representatives have always been a pleasure to deal with. As long as they continue to be as honest, timely, friendly, and know The service department representatives have always been a pleasure to deal with. As long as they continue to be as honest, timely, friendly, and knowledgeable, my family will continue to buy Hyundai’s and use the service department! More
Terrible customer service. . i( female) have been talked to you extremly in a condensending way as soon as i let my boyfriend handle the situation ,the condensending manner stop . i( female) have been talked to you extremly in a condensending way as soon as i let my boyfriend handle the situation ,the condensending manner stopped and was really polite.i came in with a new car (6month old),that had some issue with the battery.i was told by Mike that it can be normal that the battery dies after 2,5 days standing, which i didnt agree with at all.. More
Service manager rude and condescending, I had appt for recall but there was another recall I wasn’t aware of. He basically blamed me for hole in frame because I didn’t come to his shop for oil changes, To recall but there was another recall I wasn’t aware of. He basically blamed me for hole in frame because I didn’t come to his shop for oil changes, Told me car was trashed and to park it when I got home. Told me to call Hyundai and if they offered a buy back to take it. Also told me he had a year backlog and once he had opening it would take 2 months to fix. Then he told service rep to give me my keys. I have always owned Hyundai vehicles and currently own 2. I took my car to certified mechanic who does all my oil changes and he was able to fix problem same day. I will never deal with Family Hyundai again and neither will my family and friends. More
They try to fix the suv but they are so busy that it takes many hours they need more help and more pay why not give them better pay to keep these great workers takes many hours they need more help and more pay why not give them better pay to keep these great workers More
We were very pleased with the work done under warranty on our Santa Fe. Considering the amt.of time it took to get the parts, we were very grateful the work was done faster than they had estimated. our Santa Fe. Considering the amt.of time it took to get the parts, we were very grateful the work was done faster than they had estimated. More
Everyone there are great Service is second to none. Thansk Tom Mike Crystala d Al Thansk Tom Mike Crystala d Al More