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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,929 Reviews
Call Service Center (708) 444-7100
Today: 7:00 AM - 7:00 PM Closed Now
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5,929 Reviews of Family Hyundai - Service Center

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March 31, 2022

Great service ! The timing was exact , all the employees were courteous and friendly . Nice facilities! More

by johnsabeysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Family Hyundai responded

John, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 31, 2022

Quick and knowledgeable in the service center. Tj is the best of all time or the GOAT More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Family Hyundai responded

Tom, Thank you! TJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 30, 2022

I’ve had nothing but excellent service with Family Hyundai over the last 10 years. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 31, 2022 -

Family Hyundai responded

Thank you, Karen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences here at Family Hyundai.

March 30, 2022

Things went well at this visit for the most part. It wasn't a long wait to compete the oil change. More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 31, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

March 30, 2022

Service is top notch. The car always gets back to me washed. The waiting area is clean. More

by BDOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 31, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 30, 2022

Great staff and Service. I've owned Hyundai autos for over 25 years. Great car. More

by Same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 31, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 30, 2022

The service is excellent. They really focus on the issues that you maybe having with your car. More

by criekiaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 31, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2022

Everyone was polite and very helpful and understanding. If I asked a question to answer that properly where I would understand it. More

by ANDREA-MORRISSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Tom Salin, Eric Kratschmer
Report | Print
Mar 31, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 29, 2022

As always Tom and team did a wonderful and exceeded expectations. Keep up the great work! More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 29, 2022 -

Family Hyundai responded

It's great to hear that Tom was able to help you out once again. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 29, 2022

The Service Center staff here is always courteous, knowledgeable and professional. I highly recommend them. More

by anitamdodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Anita, and look forward to your next visit.

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